“I am a forever fan, forever client. This is home.” “Tell Jean I said hi, we go way back, more than 20 years.” This December, we called every client—including our own co-founder in his role as GHACC president. What we heard reminded us that the long game—built on relationships, persistence, and showing up—is the one that actually wins.
“My confidence has grown from 25% to 1000%.” “We’re working with the Department of Education.” “I’m a creative and you guys are gifted at the other stuff.” Every year, we call every client to celebrate their wins and hear their stories. This year’s conversations reminded us why we love what we do—and why transformation comes in so many different forms.
In just two months, we completely transformed our business. We invested in new software and tools, we improved our processes, and we developed a clear plan for achieving our goals. We also hired a new team member and expanded our services. As a result, we were able to increase our revenue by 152% so far this year.
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