How to Setup Custom Reply Messages for Facebook Pages

How to Setup Custom Reply Messages for Facebook Pages

Recently we were asked to help setup a Facebook Business page and unless you follow the blogs on Facebook, each time you want to go in and make a change, they’ve updated their user interface and move things around. It’s supposed to make things easier but I beg to differ.

Anyways if you currently have a Facebook page now and use Messenger, you’ll want to be sure you turn on or even edit the options in the Response Assistant. It’s easy enough to get to (once you’ve found it the first time) by hitting the Settings at the top right then Messaging on the right menu

Facebook Page - Custom Reply Messages

Once there scroll down until you see the Response Assistant.

Facebook Page Response Assistant

Take a few minutes to fill out what you’d like your custom messages to be for each option. Be sure to save when you’re done, and you’re all set!

First Month of 2017 is Almost Over and Your Website Still Doesn’t Have Fresh Content

First Month of 2017 is Almost Over and Your Website Still Doesn’t Have Fresh Content

Another new year has begun and prior to January first, like most of you, I had a good few goals I wanted to begin come the turn of the year. I imagined myself doing them, I wrote a few of them down on paper, and I barely started two of them. And that’s me being honest.

That hype that you have about fresh and newness is the same attitude most of your potential customers and visitors are also expecting from your website too. Because they are expecting this, we don’t want to let them down. This is why I’ve started to renew the idea of writing a quality post at least once a week as well as post much more regularly my photographic work on my social media sites.

Being a creative you’d think that I’d have a ton of materials for my website and social sites all the time ready to go. Well, to be honest, as a creative we’re probably the most critical over our work than most others in different trades. So below are five great changes you can make to your website to give it a fresh look for the start of 2017.

1: Update Your Home Page Graphics and Hero Graphics

Whenever landing on a website your eyes are usually first intrigued by the images and graphics that are at the top. Those visuals may be accompanied by text to better describe the graphic or also with buttons that lead to other pages or to a call to action or product. Think about how much better some more relevant images could do for your website in better describing your products or services.

2: Change Some Colors

Not saying you should change your brand identity, but maybe use some of your highlight or accent colors in a different way. Be subtle but make a fresh impact that leads to something worth looking at or reading for your website visitors. I’m recently working with a client where their logo is their first name in gold and they have a couple of other websites that could use the same gold color in the logo to create a linking motive while keeping separate identities for each website. It’s kind of like finding an easter egg in a Marvel movie – when you see it, you smile.

3: Use Video

Video explains so much and when done right will capture and keep the attention of your visitors a bit better than regular text and more so than a static image. For those of you with products, how about creating a video that describes how to use the product, how it saves time, or even the difference of your product over a competitor product. Other video ideas could be you describing what the website stands for, why it’s relevant, or better yet video testimonials from past and current customers.

4: Create a Worth-While Call-to-Action

You’ve gotta create an incentive for people to come back. While “creating great content” is the common phrase you hear all the time, part of that content needs to be something that is engaging or offers some value. We’re all used to seeing the 10%-25% off stuff and even those sometimes don’t entice most consumers to buy alone. Why not offer something that your visitors will actually use. Try offering a free hour with the purchase of the first hour. Or suggest this product to two friends and you get this free.

5: Make it a Point to Post Once a Week

This may be the hardest thing to do. We’re busy, there are other things we must get done, we don’t have time, don’t want to make time, etc. I can give you plenty of excuses. But it’s 2017, there are too many services out there that you can sub-contract your busy work to. For me, Sunday nights are the best times for me to sit down and write out my posts and schedule my social media. I’m more in the mood to do it then and it helps me to get the weight off my shoulders when my week actually does start. Once you get on a roll with it, you’ll find how easy it is to keep going and making it a priority. Don’t forget to track with analytics to better curate your content.

Photo Credit to Pexels

3 Question Interview: Vel Johnson of Vasaj Communications

3 Question Interview: Vel Johnson of Vasaj Communications

I met Vel at a networking event years ago here in Orlando. We instantly befriended and shared similar business and entrepreneurial stories to almost no end. Her history in working within Florida State government in the capital and working closely with elected officials to local community leaders was inspiring. I’ve always said that it’s not always about what you know, but who you know, and Vel is well-connected! In this brief 3 Question Interview you’ll get an idea of who she is and what Vasaj Communications has to offer in the way of small business marketing and public relations.

1: How do you define public relations different from what the initial naïve perception people may have of this type of service?

On this amazing journey as a public relations professional, I enjoy specializing in the art of transformation and helping businesses grow! The ever-expanding world of public relations largely impacts public opinion, financial performance, and business success. My personal definition of public relations serves at the critical core of my life’s work. I believe it’s the experience, leadership and collaborative approach that is required to be a catalyst for business growth, visibility, and longevity. The public relations approach may be unique to every business and individual, but its intrinsic value is unwavering in being an integral component of influence on industry.

2: With a $500 monthly budget for marketing, what would you suggest a small business owner do with that to increase their brand awareness?

A consultation with the potential client would be required to expertly recommend the most effective manner for building brand awareness. However, there are a couple of measures the business owner should consider before being able to establish a practical and effective approach to setting a marketing budget. First, the business owner needs to identify short and long-term objectives, consider the target market, and know and understand the needs of this audience, as much as possible. Having insight into the demographics (the statistical data of a population, especially those showing average age, income, education, etc.) and psychographics (the measure of the customers’ attitudes and interests) will help guide the campaign’s marketing vehicle and contribute to being able to adequately establish a budget. Secondly, the business owner must realize that as the depth and extent of business goals will vary from business to business, so will the range of professional experience, industry knowledge, and retainer fees vary for branding experts. Just as you would visit more than one car dealer if in the market for a new car, I suggest speaking to more than one marketing professional to find one that is a comfortable fit.

3: What’s the most challenging aspect of your job that most of your clients wouldn’t know from the outside looking in?

That’s a thoughtful question, Jean. I thoroughly enjoy supporting clients of different backgrounds and needs with media and government relations, press communications, author campaigns, messaging, social media management, event coordination, webinar creation, and a host of other branding mechanisms. However, what may not be glaringly obvious is that there is no cookie cutter approach to optimizing one’s brand, and even within the same industry, branding objectives differ. As a public relations professional, I believe it’s important to spend time getting to know the unique personality, business acumen, and mindset of each client, particularly if I’m going to write their talking points, digital messaging, or serve as a company spokesperson. I completely customize services to best fit the client’s overall need. To learn more about Vasaj Communications and our scope of services, visit www.vasajcommunications.com. I can be emailed directly at info@vasajcommunications.com.

vasaj-communications-logo

Before Your Next Paid Instagram Ad, Read This

Before Your Next Paid Instagram Ad, Read This

Contrary to what most think, email is actually still very much relevant and effective. I say that because I received an email from Nick at Delmondo (they’re a video analytics company) and one of the articles was about Generation Z and Millennials and their feelings on Instagram and SnapChat. You can read the full article here on Adweek’s website.

I use both platforms, yet I personally enjoy Instagram over Snapchat. That may be because I’m a photographer and enjoy pictorial art over video, or maybe it is an age thing? Still the infographic the created by Adweek was actually pretty informative and well worth the few minutes of your time to review if you’ve been considering paid ads on Instagram and SnapChat. We at Design Theory have paid for boosted posts and ads on IG and have found some moderate results in the way of increased traffic to our website landing page, likes, and engagement. However the statistics that most in this infographic either don’t pay attention to the ads they see or don’t remember them is alarming.

snapchat-infographic
Infographic: Carlos Monteiro

If these two demographics are your target audience you’ll certainly want to check your analytics and impression stats to see just how effective your posts are, and also the social media platform and determine if it’s working for you. Obviously you want your brand awareness to improve and grow, that’s the main reason (or should be) for paid advertising. However you should be vigilant about how and where you spend your marketing dollars. Just because you’re paying for it doesn’t mean it’s worth it – or is enough!

Have you been thinking about marketing your brand, products, or services on Instagram and SnapChat? If you have questions feel free to contact us, and if you have some testimonies about your experience we’d love to hear about them too.

Great Content On Your Website Is Worth Real Money ( In a Way)

Great Content On Your Website Is Worth Real Money ( In a Way)

We often get questions from our clients and people to our website or social media about ways to generate traffic on a website that don’t cost as much as doing full blown SEO Marketing. If you don’t know already, the median cost for adequate SEO (search engine optimization) campaigns can range from $250 – $5,000 a month if not more. Depending on your business’ marketing budget, you may not be able to afford anything towards paid marketing, and that’s ok. One of the best things you can do to promote your business and drive traffic “organically” to your website is to create great content on a your website.

Creating organic content is rather easy in thought. If you’ve got a WordPress website, you’ve already got a blog built in. So logging in and creating a post and publishing it is a snap. Check out our free how to videos if you need a refresher.

The Value Add

The value in your posts is what you talk about and how detailed or defined you can get. It’s not so much on repeating what most may already know about your industry, but a different take on something common or a simple way of solving a problem that most suffer though the hard way. And in there lies the organic and realistic perspective that only you can provide in your words.

The more topics you write about in this same fashion you will build up a fan base. People who respect what you have to say over some industry leaders even. Why? Because of your unique perspective and how relatable you are.

Provoke An Action

Once your readers have consumed your posts, you should ask them to take an action. This action may be fulfilling a promise, sharing your post with 2-3 people, trying out the steps you laid out, or maybe even to prove you wrong in a way. Lastly, you can offer a give-a-way of something of value to your readers. Could be a top 10 list, discount coupon, or something of the like so that they are willing to give you their names and email addresses in exchange for this free option. This is also a great way to build your email list!

Monitor Your Analytics

While you may not see too many comments on your posts, you may notice the increase in traffic to your website on the days you post, and a couple of days after each post. But first lets talk about consistency. Your readers would appreciate knowing that you’ll be publishing new content on a regular basis. That “regular” basis may be once a week or more, but it is at the least consistent. This is probably the hardest challenge of all. We all get bogged down with busy work and life moments that pouring into our business can sometimes be more of a chore than a pleasure. I promise you the results will encourage you, where the lack of publishing will also be seen in your analytics.

While these are just a few benefits of self publishing for what I like to call sweat equity marketing, there are always more. We’ll write more about it next week to keep this post short. In the meantime what are some topics in mind that you are ready to publish? Check out this cool and FREE Editorial Calendar. It may help you put all those ideas down and plan when to write and publish them for the next few days and weeks.

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Common Things About SEO That You Should Know About

When it comes to SEO, there is always questions about how to use it, how much it should cost, is it worth understanding, and more. I asked a friend and colleague of mine who is the owner of an online marketing firm called PalmettoSoft to come in and talk about these common questions and concerns that people have. Meet Rhett while watching this talk and if you have further questions about SEO or his company’s services be sure to reach out to him or place your questions in the comments below.