The Marriage of Content & Medicine

Medical SmartphoneA few weeks ago I penned an article “The Marriage of Content & Technology in 2013 & Beyond” discussing the wonders and advancements of technology and content available through mobile devices.  While watching Rock Center with Brian Williams the other night, I was amazed at how medical innovation and digital content are becoming espoused.  The episode featured Dr. Eric Topol, a leading cardiologist and geneticist, who has made major headlines on the medical frontier and for the future of wireless medicine.  Let’s take a closer look at how digital content and innovative medicine are walking down the aisle for your health’s sake.

Dr. Topol, the revered Director of the Scripps Translational Institute is leveraging our content consumption with technology in one of the most innovative ways seen in this decade.  The esteemed author of “The Creative Destruction of Medicine: How the Digital Revolution Will Create Better Health Care” believes that we don’t need to go to a physicians office quite as much as we do by integrating important health monitoring through our appendages – our wireless devices!  Thanks to Dr. Topol, we now have:

  • real-time EKG’s with continuous heart rhythm monitoring;
  • wireless heart failure monitoring;
  • genetic sequencing, wireless biosensors;
  • high-resolution mobile ultrasound imaging; as well as
  • the first continuous non-invasive blood pressure monitoring device (which also captures all vital signs).

Digital Mobile Vitals MonitorWhile this level of medical technology is intriguing enough, what’s I noticed off the bat is how medical content is both utilized and displayed on these devices. Thanks to the partnership between Dr. Topol and Sotera Wireless, the Visi Mobile device pictured right, has revolutionized modern medicine and with patient-t0-physician communication. A patients real-time health status is translated into digital content and is then conveyed wirelessly to their physician. Visually, this cutting-edge device reflects patients vital signs with great vibrancy of color and in an easy-to-read, large font and column format.  As such, you can tell these innovators are clearly targeting exactly who their consuming audience would be:

  • those with serious health conditions,
  • probably age 65 & over,
  • those who live alone, or
  • may be visually impaired.

Sotera also wanted the device’s interface to allow for easy setup, controlled data management and an uncomplicated user experience.  This is reflected in the short, direct commands making the content data easy to comprehend while simple to control and navigate screen-to-screen regardless of age.

Global Bright IdeaThanks to Dr. Topol, his passion for medicine and undying love of technology, the wireless future of innovative medicine is looking brighter every day.  It continues to reflect that content is indeed king, boundless in evolution and utilization. And based on this amazing wireless invention, we can count on continued wedded bliss between content and medicine for years to come.

 

Why Does Building a Website Cost So Much?

Money ShotThis is a touchy topic for some people because it involves the main thing we’re all battling with in the current economy – MONEY. Depending on how familiar you are with the web world and which side you fall on (user/consumer or developer/geek), the cost of building/creating a website can be a mystery to business owners   Because it’s not just about selling you the service but helping you to understand what goes into the cost and ultimately and why you’re being charged what you are for your businesses website

Most people think its pretty easy to build a website.  And for some that may be true.  But for most, the key considerations are beyond their level of expertise and a designer or developer is the best options.  When contracting a designer or developer, understand that you’re not paying for the technology. You’re paying for their time and knowledge. To be honest, there isn’t anything that a web designer does that anyone else cannot do. So let’s go deeper to understand what the common needs are, clarify some myths about web design and give a clear understanding of what the “time and knowledge” really provides you with.

Small Budget but Big Ideas

There are plenty of you out there that are either thinking of starting a business or at the beginning stages of developing your business. Chances are you don’t have that huge SBA loan or a stockpile of start-up cash, so penny-pinching and sweat equity is you’ll be building on. As a small, budget conscious business owner you might have a great idea in your head but are unable to bring it to life because you don’t know how to or have the necessary tools. You could spend hundreds of dollars on buying a tutorial software program, spend hours to learn from them all in hopes of a “DIY” success.  Just the thought process of designing your own brand takes time.  Then bringing that vision to a digital medium takes some additional time and skills. So what’s more likely is that it might be cheaper and faster (and less of a headache)  to hire a designer who can make your vision a reality with a little less Advil.

Why You Don’t Know-It-All

We love these types of people. Why? Because they likely already have a plan and concepts for what you want your website to look like and convey to your consumers. Which is great that you’re that clear about your market base and what they need or want.  The only drawback, is you usually believe the building process is as simple as copy and paste. Know-It-Alls sometimes will sign up for a trial version of some web-based CMS (Content Management System), built a few pages of a  simple website, and now assume that  it’s a quick and easy process.  Like some .99 cent WYSIWYG app  which can   would work just the same as every app that a seasoned developer must be using.  This couldn’t be further from the truth!  Here’s what that time and knowledge consists of a seasoned web designer and developer offers:

  • Knowing how to build page structures
  • Creating responsive designs for a better user interface and user experience
  • Adapting the website for optimum browser compatibility
  • Ensuring all necessary software updates
  • Typography for a better look and feel
  • SEO
  • Sitemaps
  • Working with image sizing and quality
  • Optimizing page loading times
  • Creating content for landing pages
  • and so much more

If You Want Full Control

I have no argument with clients who want to manage their websites once it is completed. The ability to update content, images, links and so on without having to contact your developer is truly ideal. We used to sell desktop programs for this back when we primarily built HTML websites to allow this indulgence. Now with WordPress, not only is the learning curve smaller, there is no cost for additional software. Now because most people aren’t looking to change the base structure of their websites; WordPress is a great option to self manager. But here’s the warning.  Be aware that with a few wrong clicks or improper coding edits, you can actually break your website.  These types of mistakes can render your site with a 404 error quick and in some cases may not have an easy fix. This is just one of many examples why its better to leave it to the professionals. If we break it you justifiably can yell at us!

When Time is of the Essence

There are plenty fly-by-night and quick turn around website builders out there. Also some software programs available from your local Best Buy or Office Depot, as well as online with quick setups that seem like great financial options. .  I’d like to raise just a small, red flag on this seemingly time and cost-effective option.  You technically don’t “own” the software. What I’ve seen happen countless times is that after purchasing the software, the software developer goes out of business.  Or worse, no longer cares to update their software for the most current browsers and security loopholes.  So you the consumer are left holding the empty bag and spending hours Google’ing how to fix something you had no part in creating.

So what’s the best option when you need to get online with your website within the next few days and don’t have the time to learn, study, design, or build it. Most designers and design firms can accommodate your prompt request, but may entail a slightly higher cost because of the quick turnaround.

BYOS (Bring Your Own Stuff)

If you want to see a designer or developer do a face-palm smack, tell them you need a website, but you’re not sure how many pages; don’t have any content; the pictures you have are all on your cell phone as text messages; and oh your favorite colors are all in the rainbow. Sure my example may seem a bit comical and slightly unrealistic but I can assure you those requests have come to us. Clients who come to web designers unknowingly unprepared should be prepared for higher costs as a result. Additionally some of these issues which may come up haphazardly during the development process, can require redesigns, restructuring and  reorganizations, shooting the cost up even higher.

To keep costs at quoted or at priced levels, clients must BYOS or prepare to PMM (Pay More Money). Lack of preparation can also hold a project at a standstill or cause a push back the launch date. Additionally, when those requested materials are inadequate,  there might be more incurred charges for the designer to find stock imagery, perform research on your industry for content as well as securing a content writing for your website. So before you sign on the dotted line, think about what you’re able bring to the table to mitigate costs, both time and money. If you’re not a great content writer, admit it and pay for someone to write for you. If you don’t have time to take product pictures, let a photographer come in and do that.

The Wrap Up

Know that most designers and developers who have been around for more than a few years, do what they do because they really get joy out of it. We enjoy seeing a happy client at the end of a project that’s excited to tell the world about their new worldwide face and presence on the web.  One of Design Theory’s “theories” is that we don’t treat businesses as a one time sale. Me and each of my team members maintain good working business relationships with each of our clients. They know we’re always looking out for their best interest as we offer the right products and services to make their project a success.

If you have questions about our pricing, (or our competitors), don’t hesitate to call our office at 888.603.1090.

(image credit from RGBStock.com)

Promoting Your Business with Facebook Ads

There are over one billion people on Facebook.

Crowd of PeopleJust about everyone on the planet knows that Facebook has become the go-to media strategy for business promotion.  Using Facebook provides businesses one of the best opportunities on the Internet for targeted advertising. This is key because Facebook users provide pertinent information such as their age, gender, location and interests, which allows you direct access to target your audience. These Facebook ads can be used for lead generation, traditional brand advertising, and more all to promote your  business – FOR FREE!  Here are just a few ways to leverage Facebook advertisements for your business.

1st –  Know How It Works – When you run your ad or sponsored posts/stories you are charged for the number of impressions (CPM) or clicks it receives. The amount that you pay can be restricted by your daily or lifetime budget and there are no additional fees associated with running ads or sponsored stories on Facebook.  Facebook suggests you name your campaign, select your budget and set the time schedule for running your ad. When multiple ads are running in a campaign, Facebook automatically allocates more of your daily budget to higher performing ads. You can use the Ads Manager feature to monitor your campaigns performance, to measure its success and ultimately determine if you are spending your Facebook advertising $’s in the best way possible.

2nd –  Consider Psychographics vs. Demographics in the Setup – Psychographics study and measure attitudes, values, lifestyles, and opinions versus demographics, which provide quantitative data based on geography, age, gender and the like.  Psychographics give a true, life-like portrait of the targeted audience and consumer base for your individualized marketing purposes.  Facebook gathering this key information allows advertisers to target & pinpoint their audience in a very precise and henceforth successful way.
Leader & her team3rd – Always Use Effective, Eye-Catching Tools & Creative Options – We know that we “eat” with our eyes first.  What catches our attention through imagery certainly opens the door leading us to the relevant information. So smart use of imagery in your Facebook ad will make a significant impact on the success of the advertising and marketing campaign. And there are various forms of these eye-catching options to consider.

  • Infographics are a great way to grab the reader’s attention especially when you add imbedded links to your page to promote key information about a product or service being provided.
  • Video AdsFor those who prefer to watch than read, video ads are a great way to convey pertinent healthcare information or solicitations to the masses.  For example, there are sports companies like Nike that use ads like Nike’s Football: The Vapor Trail to create amazing & captivating video ads to entice their target audience and promote their products.
  • Job Opportunities – In need of more sales associates or another CPA for your growing accounting firm?  With over 1 billions people on Facebook, it is no brainer to use ad space to market career opportunities within your business.
  • Free Services & AppsNothing attracts new customers like the words FREE and even more so when they can actually obtain something.  What better way to entice a consumer than offering a limited service for free?  What about creating engagement via a free app offer as you lead consumers to your own website.  Use Facebook the way Facebook uses you – to get new subscribers i.e. new consumers.
  • Emotional Response Ads Emotions are one of the most powerful influences we have. Emotional Response Marketing & Advertising works wonders in the various forums such as healthcare because there are emotional attachments to health concerns, issues and supportive causes such as Shriner’s Hospital Love to the Rescue.
  • Hosted Event AdsEvents promoted on Facebook have a greater chance of success than any traditional marketing method. Business exhibitions and conferences, trainings, and career events can have a much higher participatory turnout when advertised through Facebook.

So are Facebook advertisements worthwhile for your business and particular industry?  Only you know who your general audience is comprised of.  But if there are more than 50% that you believe are online and use Social Media – than the answer is YES.  Especially if you look at the IMMENSE EXPOSURE opportunity versus the amount of money spent on the campaign.  Using Facebook creates unlimited opportunities to attain new customers, host successful  events and bring global awareness to your company’s product or service. Facebook Thumb Up

 

6 Facebook Marketing Do’s & Don’ts

Facebook Connecting PeopleFacebook is an important platform for both engagement and professional networking among business and marketing professionals.  But not everyone believes that time spent on this social media forum is well worth the effort.  Or perhaps you think you do have strong and proper utilization of Facebook.  And if so, that’s fantastic and way to go in leveraging your social media marketing channels.  However, if you haven’t seen much engagement last year or haven’t generated any leads from it, then maybe some (or all) of these tips can help you change your fate in 2013.  With a little time, a few colleagues and these tips, you can easily make your Facebook marketing strategy a success, increase traffic and engage, engage, engage!

#1. Content Making Your Audience Yawn?

Too many brands are guilty of over-posting articles and links to other businesses articles. Facebook is the most ‘social’ platform for all and people want to see, read, and share knowledge.  Just posting articles can make your page quite boring!  A better way to engage fans on your page and keep them coming back for more is to share a wide array of content.  Anything from Infographics to select business tips to short e-books.  Facebook may not be free forever so use this worldwide social media leviathan to your advantage while it’s still gratis!

#2. Tumble Weed Blowing Through Your Pages

There’s nothing worse than having a dead Facebook page. Many businesses Facebook pages were guilty of serious neglect with posts dating back weeks or even months ago. Not only does posting infrequently kill your Edgerank (the system that controls content visibility on your network’s News Feed), but it also sends a message to your fans that you don’t care to much about their loyalty to your brand and voice.  The best way to improve visibility on Facebook is by frequent postings, advertisements and product/service imagery.

Business man's reflection in tablet

#3. A Little Vanity Is Good

A lot of businesses still don’t have a vanity URL (username) and are using the same old default URL given by Facebook from when they first signed up. To business prospects this can look tacky and unprofessional.  Remember that once you have 25 fans, you are able to claim a dedicated username for your page. This comes in handy when you’re directing people to your Facebook page from other sources. You don’t want them to type in a URL that’s long and awkward. If you need help changing your URL,  here’s how to do it.

#4. Don’t Let Your Page Be Visually Impaired

We all know that most of us “eat” with our eyes first.  Visual content remains one of the number one way to engage with your network. What catches your reader’s attention through imagery certainly opens the door leading us to the relevant information causing them to spend more time on your page.   Without it, your run the risk that fewer people will ‘Like’ your page or share your content. Infographics are a great way to grab the reader’s attention with imbedded links to your page to promote key information or a healthcare service being provided.

#5. Facebook Features and Apps

Business brands may not know or choose to use custom tabs for highlighting interesting content.  But they should.  With Timeline, a default landing page is no longer a must for businesses.  You can now draw attention to your free resources, YouTube videos or other great content by using the (four) custom tabs underneath the header image (or cover photo). Custom tabs are fun and easy to create – here is a wonderful guide to get you started.

#6. Lacking Personality?

Although you still need to be professional on your Facebook page, it doesn’t mean you have to omit personality and excitement about your services and products.  Once in a while ask your fans short, entertaining questions (even within the business context) to keep them engaged.  Try to consistently engage your fan base by weekly postings with a certain theme.  For example, try highlighting a product or service of the week, share a business tip or customer testimonial. Nurture your Facebook community while still maintaining your humor and lightheartedness in conveying the strength of your brand and business products/services.

Facebook is a fantastic business tool that can surely help you grow your business, but you have to use it properly for it to work to your advantage.  So feel free to buck business stuffiness a little while using it to generate leads, engage your fans and gain a faithful following.  Stay tuned for next week’s follow-up article highlighting Tips to Promote Your Business with Facebook Ads.

 

Browser Testing on a Mac

Found this application from Adobe recently and though to share my experience with all of you. If you’ve been in the design industry for about a year, chances are you’ve worked on or own a Mac computer. I’m not going to get into how or why Mac’s are the preferred choice in design and development, but they are. One main pain in the rear though is browser testing, and since the common browser that we mostly use is Firefox or Google Chrome, access to Internet Explorer isn’t an easy because there isn’t an app for that on the Mac OS.

So enter Adobe for creating a web-based browser simulation app called Adobe Browserlab. It is free to use, all you need is an Adobe ID that you can also get for free and use immediately. This makes for browser testing across multiple browsers a much more pleasant experience even with side-by-side comparing. For those using Dreamweaver there’s also a way to integrate Browserlab for even more testing and preview abilities during your site developments. See some of the screenshots and video below.

Adobe Browserlab Screen 1

Adobe Browser Lap Screen 2

 

[youtube http://www.youtube.com/watch?v=ZmU19swH7aY]

 

Are you already using Adobe Browserlab; well let us know your thoughts and some tips or tricks you’ve learned along the way in the comments below.

8 Ways to FREELY Promote your Business & Website in 2013

Man working out 2We’ve all heard the old adage, you only get out of  it (a particular action) what you put into it.  And that is so true when it comes to the online marketing of your business and the sweat equity you put into it.  It takes time, effort and can also cost a considerable amount of cash if you have it.  But if you are a frugal business owner or have fallen on hard financial times due to the economic climate, you need to review these 8  ways to promote your business online completely gratis!.

                                                                                         Free Social Media Resources
#1 Facebook posts need to occur on a regular basis to be effective.  Most people are logged on during the prime time hours of 5-9pm.  You can create quick posts about a new product or service, a free service tip or even ones that are relevant to seasonal time frames.  For example, “Stay warmer longer and out of the cold less with a new SmartStart remote starter!”

#2 Blogging via your website is easy enough by adding a few paragraphs with information specific to your business or service.  Adding  fresh content on a regular basis will give you consistent indexing on major search engines.  You can do this yourself or consider asking a friend or family member that’s a pretty good writer to put a brief article together that gives you an authoritative voice about your particular niche and hopefully a faithful following!

#3 Twitter posts are the easiest but seem to be the hardest to keep up with.  Why I don’t know.  But I do know is that prioritizing a few Tweets per week can help keep your business relevant in this social medium.  If you just don’t have the time, there are social media management programs to help schedule postings on a daily or weekly basis.

#4 Hootsuite is a free social media management tool can help you to schedule and manage multiple Social Media networks  and your daily/weekly postings.  It’s free up to 5 networks and then becomes a paid service.  This is a great no cost/low cost option and it’s super easy to use.  Another option would be to consider asking a college student to do it for a few bucks so they can leverage it as professional Social Media management experience.

Sweat Equity Math Image for Blog

Free Website Resources
#4 merchantcircle.com
holds major clout when it comes to online business networking as the largest social network for local business owners.  They offer free online business listings, free marketing tools, internet advertising and so much more.  It’s 100% free to set up a profile account so you can connect with other local businesses and promote your services/products.

Business Man Jumping In the Air#5 Yelp touts they are “the best way to find great local business” and true enough they are one of them.  The site is well-known as the word-of-mouth for the digital world when it comes to reviews and opinions about businesses.  Creating a profile is easy, smart device friendly and it is similar to Zagat, allowing consumers to rate your business. Don’t be afraid to ask your favorite and most long-term customers to add reviews to your business profile which helps increase your ratings.  Remember, you will look better to consumers with 3 great reviews rather than someone who has none.  But make sure you monitor your profile regularly in case someone puts something on there that’s less than becoming.  You want to be able respond timely to anything that’s said which could affect your business’ reputation.

#6 Google Places helps consumers, much like Yelp,  to help choose the right businesses based on their needs. These searches focus on geographically locating your personal needs in the areas of food, service industries and more.  Here you can add photos, videos, coupons and even weekly specials all on your Place Page.

#6 Google+ Profile Business Page is another great tool by Google helps you find, share, rate, and recommend your business to their friends, and people across the web. But here’s the real gold nugget value – on this site you can also hold free customer meetings via 1 to 1 or even a 10-way video meeting called Google Hangouts. You can even stream and record conversations for playback later.

#8 A Free YouTube Channel for your business will allow you to upload your videos and market via your own channel! Plus you can really leverage this medium by programming certain settings and keywords to make your channel appear in people’s online searches. Not sure what kind of video to shoot?  Consider educating your consumers via a Tips Video with several how-to’s  or why choose your business infomercials. For example, if you’re an automobile service business, give a how-to-tell if your tire has a real flat or if it’s just the outdoor temperature affecting the pressure.

Save Money on ChalkboardLast Tips

-Unless you want to pay someone to do the work for you, it sill takes a consistent effort of rolling up your sleeves and getting these resources to work for you.
-Remember,  the goal is to create engagement and grow your online business presence leveraging these free online tools.
-Be consistent in your business descriptions across all these mediums so that search engines pull the same company information about your business.
-Keep in mind that with these resources, there’s no “set it & forget it” recipe.  Even with Hootsuite, you’ll need to follow-up on your postings to check for comments and post responses to those consumer comments.
-You aren’t going to see dollar-for-dollar return on these efforts & the time investment you put into it.  But I am confident that within 6 months, you will be surely see the fruits of your labors with leads and consumer recognition.
-Pace yourself so you don’t burn out and remember, slow and steady still wins the race all the way to the successful business finish line.