When trying to market their products and/or services, most small businesses aren’t thinking about public relations. But they should. Regardless of size, profit margin, or number of employees, you must realize the image you portray is everything and is certainly what motivates consumers to select your business over your competition. Now that that is clear you might be asking…
What exactly is PR?
Why is it necessary for my business?
How do I start & maintain a good PR campaign cost effectively? Check out these free tips for a true, do-it-yourself road map to a successful PR campaign.
The Basics
Let’s start by defining PR. Per Wikipedia PR is “managing the flow of information between an individual or an organization and the public…[and] the aim of public relations by a company often is to persuade the public, investors, partners, employees, & other stakeholders to maintain a certain point of view about it, its leadership, products…”
Now consider what the best platforms are for your target audience. You can accomplish this by finding out how your customers or clients consume your content. Is it in readable form (website, blogs or in print); audibly as an iTunes podcasts; or watching videos via a business YouTube channel? Take a little time to figure that out and then get ready to leverage it (or all of them) like a PR/marketing maven!
The Bang for Your Buck by Blog
A blog is a great tool for sharing information and expertise. Having a consistent voice is important to teach consumers about your company’s perspective and interests. According to the the Social Skinny,
Getting Press
Having your business name out in the media, whether print or social, is a critical element to your image and of public relations strategy. Some cost-effective options include distributing electronic newsletters via free or low-cost email service providers. Try partnering with other local businesses for limelight events and advertisements to boost your brand recognition. Thanks to Forbes, here are some tips for starting & maintaining your media presence.
Rubbing Elbows
Participating in networking groups in a big part of getting your business local recognition. Most SBA’s (Small Business Associations) don’t require much money to join and host networking functions regularly. You can also network electronically by joining groups with similar interests through select social media channels liked LinkedIn. This is a great way to increase visibility while sitting right at your desk. For those of you not shy with a microphone in your hand, consider being a key-note speaker for a business workshop.
Earbudding PR
Most people are on the go constantly and mobile devices have almost become an appendage. So consider getting your audience’s attention on the go with the communication tool of podcasts. Leveraging podcast technology allows you to get your business name and brand message out to potential customers. Make sure your Podcast is short – usually no more than 15 minutes and contains the most value-added content to keep your consumer engaged. To get you started, check out these tips to successfully create your own business podcast.
Viral Video Marketing
Video marketing gone viral is the latest low/no-cost strategy for business to let the internet work for them. So if you or someone at your business is good at presenting, consider creating a YouTube brand channel. This allows the ever-growing audience of YouTube and potential consumers to get to know you & your business on a more personal level. Check out these tips on how to get started, get subscribers and run a successful video marketing campaign.
The Resource Table
Take time at least 2-3 times per month to peruse these great resources to stay abreast of PR tips and tricks.
This years Super Bowl was an amazing televised phenomenon showcasing not just the talented, body crushing sport of football but the most popular musical talent as well as engaging and fun commercials by lead company marketing mavens. In the era of everything is Tweetable, Social Media usage was at an all time high and some data companies had great fun showcasing their talents in this realm. I found so many of the infograpics informative, engaging and quite stylized that I just had to share and comment on the best of them. So enjoy these top 3 Super Bowl XLVII infographic all stars!
Since I’m not a true football fan, I truly thank Sysomos for the Your Social Media Guide to the Super Bowl [Infographic] by Sheldon Levine. It highlights not only the Ravens & 49er social media fans going to head-to-head but also a plethora of information about the players including their personal Twitter handles.
*The above infographic is shortened because of size. Click on it to launch the entire infographic.
Kyle Lacy from Marketers from Mars gave us the very educative & classic looking infographic reflecting the most important details about the Social Superbowl. It highlights everything from the best advertising stats to some interesting and fun celeb Tweets.
Millenium Media scored big time with their Mobile Bowl infographic targeting specific statistics on social media engagement and traffic by fans of both teams. And they make it easy for us by educating us from top to bottom, splitting the relevant information right down the middle to make clear the true winners and losers.
Good morning all – Jean and I had a great discussion during our video blog yesterday and we hope you enjoy it. However, if you don’t have time to watch it or take notes, we’d like to share some of the key points made. The next time you take on a new client, consider these questions or issues to raise, dialogue about and seek answers to in order to successfully manage your clients expectations.
1st Element: Understanding Who Your Client Really Is
A. Find out the type of personality they have & how they best communicate (email, text, telephone or in person).
B. Through discussions, try to extract the purpose of the website and their business goals even if they aren’t clear on them.
C. Stress the importance of branding & being clear about their business identity & its goals so that the website and/or branding efforts are successful.
A. What’s the vision of the company?
B. Who do they believe their customers & consumers are?
C. What do they think their consumers & audience want to see & expect from them?
D. Take the initiative through dialogue/research to get a firm understanding of their product or service and how they want to market it.
E. What are the goals they want their website and branding to achieve?
3rd Element: Setting Client Expectations for the Project
A. What is the projected costs & overall budget (with wiggle room)?
B. What are the time frames for benchmarks and completion?
C. Are you requesting and receiving all relevant content for each page of your website upfront? Consider how this affects time & workflow of project.
D. Are their images web-worthy (i.e. are clear, look professional), of high-resolution and large enough to scale down for editing if needed?
E. Have you established a good client relationship that can endure project delays and/or disappointments?
F. Can that rapport endure if there are issues with responsiveness from the client that affect workflow, benchmarks & completion dates?
4th Element: Clients Expectation for ROI
A. Make sure you set realistic expectations of the actual ROI and timeframe in which they might see the fruits of their investment.
B. What do you do with a client that has unrealistic expectations of ROI?
C. Explain why advertising their website is crucial once it is launched and the need for continued marketing efforts.
– They need figure out how they are going to notify current customers about their new website.
– Make announcements via Social Media platforms.
– Invest in marketing materials that reflect an online, worldwide presence.
D. Encourage them to think outside the box to market their website.
– If you’re a Mom & Pop, consider Small Business Association meetings, posting marketing materials in coffee houses & restaurant/business lobbies.
E. All businesses need to focus on and execute strategic customer outreach campaigns to see profitable ROI.
The Wrap Up It’s important to set the expectations from both parties from the beginning. Set your workflow & do your best to stick to it. Hold your clients accountable for their website’s success. Help them understand that the success of their website requires THEIR initiative, drive
& passion for THEIR business. Remember, good content does wonders for customer engagement and willingness to purchase the product or service. Understand it’s about client relationship & the longevity of that relationship.
The power might have gone out in the Mercedes-Benz Superdome for about 30 minutes but that didn’t slow down the momentum of 2013’s NFL Super Bowl XLVII powerhouse marketing commercials for this highly anticipated event. Yes indeed – the business of the NFL Super Bowl is big business for the marketing and advertising world. Anyone from car manufacturers to soft drink brands and celebrities alike want to capitalize on the most widely televised and watched American broadcast event. So although not a huge football fan, I couldn’t resist witnessing the branding and advertising giants go head-to-head in one of televisions most highly anticipated sporting event.
As highly anticipated as this years Super Bowl XLVII is, it’s got some benchmarks to surpass based on last years numbers. According to the International Business Times, “Super BowlXLVI (2012) was the most-watched television event in American history.” Check out this cool Super Bowl infographic created by Nielsen reflecting how much consumer exposure there is to the event as well as the marketing and advertising opportunity derived from this volume of viewership.
Despite the exposure upside of the jaw-dropping amount of people tuning in, equally jolting t a hefty price tag that viewership for Sundays event comes with. The price of a 30-second 2013 Super Bowl advertisement was $3.8 million and a whopping $7.5 million for a 60-second commercial spot. Needless to say there is big money coming from fat wallets to make you move, groove and laugh all they way to the brand loyalty bank.
Several talented advertising agencies and internal marketing departments pushed the envelope and some emotional buttons as power brands caused us to laugh, feel sentimental and gave us lots of eye-candy in these coveted commercial spots. Let’s see who ranks MVP among marketing genius with innovative concepts and content.
Game Time Advertisers – The Most Valuable Players
Get Happy with Volkswagen! You can’t help but to smile and even crack up thanks to Volkswagen’s innovative and fun commercial during this years Super Bowl. Their marketing team scores big points with the release of several teaser ads leading into their game day ad and a campaign that actually has some longevity thanks to branding not just the concept but downloadable music as well!
Coca Cola gets the most sentimental and socially conscious MVP award with their Give A Little Bit “Security Camera” Super Bowl ad. It reminds us that despite horrific school shootings and self-centered “team me” mentality, there remains quietly kind humanity across our globe. This ad will surely be one of the most memorable ads for me and many others.
Equally moving is Jeep’s “Whole Again” ad reflecting our nation’s wartime heroes, family values and unwavering perseverance all to the powerhouse voice of Oprah Winfrey. A smart move in the wake of our country’s wartime to reflect patriotism from one of America’s most well known brands – kudos Jeep!
Talk about guts for God’s glory! Dodge Ram unapologetically campaigned for brand loyalty with their Guts & Glory ad celebrating God and the life of the hardworking farmer.
The much-anticipated Super Bowl Halftime Show left not just the crowd, but I’m sure many of the football players, swooning as Beyoncé brought her A game with a high-energy, sexy & gyrating performance this year.
Post Game Winner
It’s not just the pre-game teasers and during the game advertising where brand giants coveted consumer face time. Some companies were smart enough to leverage marketing oppotunities even for the team that lost. Check out this unexpected and funny ad from Jello Pudding products for San Francisco.
The Touchdown
So whether it was the funny commercials or the super sexy Super Bowl Halftime show, this years Super Bowl XLVII revealed great sportsmanship as well as great branding efforts. Stay tuned next week when I discuss the impact of Super Bowl XLVII on Twitter and Facebook and how brands leveraged these mega social media outlets to their advantage.
A few weeks ago I penned an article “The Marriage of Content & Technology in 2013 & Beyond” discussing the wonders and advancements of technology and content available through mobile devices. While watching Rock Center with Brian Williams the other night, I was amazed at how medical innovation and digital content are becoming espoused. The episode featured Dr. Eric Topol, a leading cardiologist and geneticist, who has made major headlines on the medical frontier and for the future of wireless medicine. Let’s take a closer look at how digital content and innovative medicine are walking down the aisle for your health’s sake.
Dr. Topol, the revered Director of the Scripps Translational Institute is leveraging our content consumption with technology in one of the most innovative ways seen in this decade. The esteemed author of “The Creative Destruction of Medicine: How the Digital Revolution Will Create Better Health Care” believes that we don’t need to go to a physicians office quite as much as we do by integrating important health monitoring through our appendages – our wireless devices! Thanks to Dr. Topol, we now have:
real-time EKG’s with continuous heart rhythm monitoring;
wireless heart failure monitoring;
genetic sequencing, wireless biosensors;
high-resolution mobile ultrasound imaging; as well as
the first continuous non-invasive blood pressure monitoring device (which also captures all vital signs).
While this level of medical technology is intriguing enough, what’s I noticed off the bat is how medical content is both utilized and displayed on these devices. Thanks to the partnership between Dr. Topol and Sotera Wireless, the Visi Mobile device pictured right, has revolutionized modern medicine and with patient-t0-physician communication. A patients real-time health status is translated into digital content and is then conveyed wirelessly to their physician. Visually, this cutting-edge device reflects patients vital signs with great vibrancy of color and in an easy-to-read, large font and column format. As such, you can tell these innovators are clearly targeting exactly who their consuming audience would be:
those with serious health conditions,
probably age 65 & over,
those who live alone, or
may be visually impaired.
Sotera also wanted the device’s interface to allow for easy setup, controlled data management and an uncomplicated user experience. This is reflected in the short, direct commands making the content data easy to comprehend while simple to control and navigate screen-to-screen regardless of age.
Thanks to Dr. Topol, his passion for medicine and undying love of technology, the wireless future of innovative medicine is looking brighter every day. It continues to reflect that content is indeed king, boundless in evolution and utilization. And based on this amazing wireless invention, we can count on continued wedded bliss between content and medicine for years to come.
When trying to market their products and/or services, most small businesses aren’t thinking about public relations. But they should. Regardless of size, profit margin, or number of employees, you must realize the image you portray is everything and is certainly what motivates consumers to select your business over your competition. Now that that is clear you might be asking…
The Bang for Your Buck by Blog
Earbudding PR
Public Relations Society of America-The Strategists
The Best PR Blogs
The PR Coach Tools & Resources
