How to, Web Development, WordPress
Have you ever come across this error message after updating a few things in your WordPress Dashboard?
Well don’t panic, there is an easy way to clear this, and get your website back online.
First you need to launch your FTP application. Some use FileZilla or maybe even Dreamweaver. Either works fine, or you can use your hosting providers File Manager to access your server files. Once logged in and you can view your files on the remote server, you’ll need to navigate to the root directory of your website.
Once there scroll up and look for the .maintenance file. It won’t have an extension.
I highlighted the file in red. You’ll just need to click that and choose a delete option to remove it from your server. Once removed navigate back to your website and refresh your page. You should be able to get back to your WordPress Dashboard like normal.
All Posts, Web Development, WordPress
Over the past few months we’ve been experiencing some issues with our current hosting company. Before I start throwing them under the bus, let me first say that we’ve used them for almost 10 years and didn’t start having issues until this year. What were those problems you ask? Let me explain.
Server Processes
Something I will admit that I really didn’t know much about. I’m not a server guy, and no one in our agency is either so this server technology really wasn’t a topic for our meetings. Well with some hosting companies they actually have a limit to how many processes can be running on a server at any given time. Our partner company 1and1 didn’t inform us of this until a solid month of random site performance issues. Our HTML sites were fine, but our WordPress sites where the ones creating these processes that at times would halt their server. In most cases it could have been from adding plugins, new pages, new posts, updating theme settings, etc. It really was random and no thanks to the language barrier of 1and1’s off-shore customer support that (by procedure) blames you first unless you request that they look at their system for errors.
Memory Usage
Here at Design Theory, we manage many websites. Since end of last year just about all of our new sites coming online have been in WordPress. WordPress runs on MySQL, and thus a new database is needed for each site. Each of those databases have an amount of memory usage depending on how much content the site has. So having upwards of 70+ databases and you’ve got a perfect storm just waiting to flood the server your sites are on. The amount of memory the hosting company allotted for your websites is limited. Each company may offer a different amount but it isn’t much when you’re on the economy hosting companies like 1and1, GoDaddy, Blue Host, and others. I suggest you either give them a call or do an extensive search through the fine print to find out what yours is.
Price
I can’t stress enough how you get what you pay for. For those of you that pay for your own hosting for your one main site, for now you may be safe. But isn’t the idea of a business website that it will continue to grow? Aren’t we doing things to boost traffic to our sites to promote our products and services? Well if you’re doing it right you should notice an increasing number of visits each week and month. At some point you’ll need to make the decision to move away from the economy hosting options to either higher cost VPS (Virtual Private Servers) or to a hosting company that specializes in WordPress – Like Media Temple. (shameless plug)
Performance
If you’ve had your WordPress up for a good few months, you may start to notice things running a bit slower than it did when you first set things up. You’ve added a ton of great content, images, pages, posts, plugins, etc. Nothing wrong with that if you’re creating value for your visitors. Until it takes them more than a few extra seconds to pull up your site and pages. The decrease in performance could be due to your site or other sites on the same server (unbeknownst to you). A better hosting plan or company will have optimized servers that don’t:
- Throttle your bandwidth
- Force a site shut down (Error 403)
- Service Temporarily Unavailable error
WordPress Security & Automatic Updates
There are are some hosting companies that actually offer automatic updates to WordPress while also taking preventative measures to keep their infrastructure secure from malware and attacks. If you think about it, it actually benefits those hosting companies a bit more than you as their customer; mainly because they can assure version control and scheduled updates for off-peak times. Some even vet the updates prior to making them live to all of their hosted WordPress sites.
What’s To Come
For a lot of those sites staying on economy $10/mo hosting run the risk of these types of errors above in the very near future. For the amount of websites currently online, 20% of them are WordPress sites according to w3techs. Looking at the chart below, you can see that in a year there’s been substantial growth. Imagine what percentage of site will be on WP by the end of next year and beyond if it keeps growing like this.
I actually had a client just recently had their website taken down for what the hosting company (Blue Host) said that she had used up too much of their server. Are hosting companies preparing for the increased stress on their servers? You have to wonder right? To most you’re just an account number that is being billed regardless of the level of service. There probably are hundreds of site owners that can may not even notice if their website goes down for a few hours or days. But for those of you that have frequent traffic to your site for your great content and resources, and those of you that are working to be the authority figure on your industry, you really can’t afford to have your website go down for something that could be easily avoided sans frivolous predetermined hosting restrictions.
As always your thoughts and point of views are appreciated. Lets continue the conversation below in the comments.
Image Credit: 2heads_Advertising (via RGB Stock)
Blog, Product Reviews, Web Design, Web Development
Most people are familiar with the term search engine optimization, or commonly termed, SEO. This is a critical aspect in both design and success of your websites content and drawing people to it via search rankings. So consider it not the roof of the house but truly a part of the foundational structure of your website. And there are great rewards if your website contains SEO rich keywording and proper tags.
“A website isn’t worth having, if no one can find it!
So if you really want to build traffic to your website or blog, you will be thinking of SEO as something paramount to your site’s developments. Majority of webmasters only do the things required to gain a good amount of search engine traffic, but very little actually measure their site’s SEO value.
You Are Being Out Ranked!
One of the best articles I’ve read about rankings comes for the industry gurus of HubSpot. Rebecca Churt’s blog titled, “How to Conduct a Competitive SEO Audit to Outrank Industry Rivals” says it all. In this article, she lists 5 Simple Steps to Perform Your Own Competitive SEO Analysis which include:
-articulate your buyer personas;
-identify key competitors;
-explore what the competition looks like; and more!
Measuring via Your Analytics
So much data is now available through the various analytics systems, and the one most commonly used (and respected) is Google Analytics. The key to successful utilization of it is to focus on the data that matters most. By focusing on the reporting metrics, you can get a sense of the true ROI and the value of your SEO efforts. Start your analysis by looking at the number of visitors to your site, where they came from, and most importantly, what search terms they used. Just this preliminary information alone, will tell you is how well you are doing at getting more people to visit your website while increasing the visibility of your business and/or service.
What’s the Hook in Link Building?
Within the SEO communities, you will often hear the term “links” and/ or link building. What that really means is that a link from another website links to your company’s site. SEO link building requires that the site linking to yours must indeed be trustworthy link and furthermore, related to your business. Valuable links come from trusted sites like:
- Educational institutions that your company has a relationship with;
- Local and national organizations you or your company has an affiliation to;
- Any number of relatively unknown but reputable business and industry-related directories;
- Similar industry online publications; and more!
The Key is Keywords
While considering the written content of your website, make a conscious selections of commonly used keywords and phrases to increase your chances of climbing the search engine ranks. Think of yourself as the consumer and even consider looking up certain terms in a Thesaurus to determine commonly used words that most users in your industry might use. A test run on your success at this would be search engine sites and paste them in the major search engine sites you want to be found on, then hit the search button. Whatever page your site is will determine how effective your SEO investments are.
Honk Your Horn For More Traffic!
Increased traffic for your website and if you’re not getting enough of traffic as evidenced by your analytics, it means you need to tweak your process (eg, keywording) and do more optimization. Try keeping a record (easy enough in an Excel spreadsheet) how much traffic your website increases after each new method is implemented. Then move forward, scale back or consider a new method based on the data collected and analyzed. This is a simple way to determine the true value of your SEO efforts.
The Sum of it All
SEO is instrumental to content builders whether you are a web designer or blogger. We don’t have the luxury of ignoring the SEO value of our websites; investing time and resources into a zero-yielding ROI and a non-existent consumer base.
All Posts, Security, Web Design, Web Development, WordPress
Probably a phrase that no one in the community ever wants to utter. I bet you’ll probably stop reading this post temporarily just to take a look at your website to ensure that it is still up and in-tact. Some of you may even clear your cache and refresh to be double sure. Does this type of thing happen often, yes! Does this happen to anyone or just you? If you’ve been hacked before it sure feels like it was just you out of the millions of active websites on the interwebs. You can’t feel too bad about it, it was probably bound to happen if you have never thought to make the necessary steps to keep your website secure.
So what do you do now that your staring at some ugly graphics and text that reconfirms the obvious that your website has been hacked? Check out this list of options below:
Contact Your Hosting Company
Inform them that your website has been compromised so that they may be able to take steps to isolate the problem to a specific server or files before it spills over into your neighbors yard. Most websites operate on shared servers. This means on any given server there could be multiple websites of all types sharing space. Kind of like the electrical box outside your house.
Protect Your Own Computer
Once you’ve learned that your website has in fact been hacked, trying to navigate around it may not be wise as files may be compromised. Clicking on links or images may unload spyware or malware to your local computer that may wreak havoc on your home/work network and systems.
Pull Up A Backup of Your Database or Website
This of course is considering you set a plan for backups to your website on some type of regular basis. We use a plugin called WordPress Database Backup from Austin Matzko, however that plugin hasn’t been updated in a while. So I’d suggest BackWPup by Inpsyde. There’s a host of options including backing up to your Dropbox account. You can also perform your own backups by heading over to the Tools section, then clicking on the Export option and saving that to your local computer. Now if you do have a backup, you’ll be using the same plugin for backing up (in some cases) and choosing the import feature, or using the native import feature through the Tools section in your WordPress dashboard.
Get A Fresh Copy of WordPress
Go to WordPress.org and get yourself a fresh copy of whatever current version is out at the moment. There are a few files however that you’re not going to want to alter as they will consist of vital data pertaining to your website.
- wp-config.php (contains your database, host, password, and more)
- wp-content (FOLDER) (this is where your themes and plugins are stored)
There are a few files that you should delete regardless if your site is new, hacked, or not:
- wp-admin/install.php
- wp-admin/install-helper.php
- wp-admin/import.php
- readme.html
- wp-admin/upgrade.php
- wp-admin/upgrade-functions.php
If you’re not sure, make a copy while your in your FTP to your server side and rename the parent folders to :whatevername.old” or “whateverfile.php.old”. This way when you upload new files you won’t overwrite the preserved ones and you’ll still have fresh files loaded where compromised ones may have been.
Change Your Database Password
This same password is listed in your WP-CONFIG.php file so you’ll need to go through your host control panel to edit your MySQL database to edit this. Once updated to something WAY more secure and different, edit the password in your wp-config.php file and re-upload that to your server. I shouldn’t stress that this shouldn’t be the same password as your Dashboard user login.
Speaking of users, be sure that you are NOT using the default “admin” account to login to your site. If so please create a new login with a better username like your nickname plus favorite 5 digit number, add in some spaces and a few capital letters while you’re at it. Brute force attacks on WordPress sites are common and over 90% of the time they are trying under the “admin” username.
Be sure you’re using the most udpated version of PHP. Could be 5.2 or 5.4. Check with your hosting company as well as your theme to be sure you’re where you need to be.
Login to WordPress and Check Around
See if there are any new users accounts (especially administrator ones) that you know shouldn’t be there. Update the passwords on the remaining ones you know are authorized. See if there are any new pages, posts, media files, etc that you know you didn’t load. Remove them too. If you did preserve some files or folders, you may have to reload your theme(s) and plugins. Not a big deal since you’ll easily be able to see them from your preserved files/folders.
Keep Up To Date
Be sure to keep in-step with security updates from WordPress. If you ever see a 3.x.x update, chances are is a vulnerability update and it will be an update to patch something that someone from Automattic or the WordPress community has discovered. Also check in on your plugins and themes to see if they have updates. Most theme houses like Themeforest or WooThemes will contact you via email whenever there are updates pushed by the submitting developers. If not, take some steps to stay up to date on your own. Beware of some free themes you find on the net too. There usually is no accountability or liability should that theme go un-updated for months or years yet still be available as free. Or worse yet, repackaged and loaded on other sites as a free theme yet its now loaded with malware.
Install Preventative Security Plugins
While there are a host of plugins you can choose from, some free, some premium; GET SOME! I’m more of a fan of premium plugins from respectable developers versus free ones because truly, you get what you pay for. The level of responsibility from premium developers to ones just starting out is quite noticeable and to be respected. So what should you use? Here are some suggestions:
Have you had a site get hacked? Have more ways to prevent a site from getting hacked? Share in the comments below!
Some useful links and further tips:
Hardening WordPress
Well don’t panic, there is an easy way to clear this, and get your website back online.
