Content Olympiads-Coke Gets the Gold!

We know that Content is King…yes, yes, yes – we’ve heard that over & over again.  But let’s talk about the content strategies being implemented by brands and media leveraging this great sporting event taking place right now.  I’m confident it was a full on sprinting event for various brands & powerhouse marketing firms to get their client products or just their in-house writing talent to be considered for this years’ event.  Whether submitting product designs or being a head content writer for the television promos or print campaigns, all were gunning for the gold.

Leading the pack of those trailing close behind, Coca-Cola (Coke) has certainly won the coveted spot.  I have read that Coke created more than 120 pieces of content for this years’ Olympic Event. But the company’s most brilliant move was capturing Mark Ronson, an English DJ, Grammy award-winning producer, musician and co-founder of Allido Records, to blow away the competition with its “Move to the Beat” campaign for the London 2012 Olympic Games. http://bit.ly/QZoW7L  Using the video platform of YouTube, Coca-Cola created an entire series of videos to extend the value of their brand for the Olympics and reach customers in an interactive way.  While some companies may still be hesitant to embrace video due to budget or ROI concerns, the forward-thinking marketers of Coca-Cola are diving headfirst.

This campaign has broken the ribbon with their concept of recording the sounds of Olympic sports events and transforming them into music. http://bit.ly/NQMDvF The motivation behind Move to the Beat is to bring teens closer to the Olympic Games while drawing inspiration from London’s musical heritage and connecting the two in a very tangible way. http://bit.ly/MOzd68. Doing so resulted in a cool, interactive corporate sister-website solely dedicated to this Olympic campaign at http://bit.ly/QLBOKf.

Knowing that Social Media would play a key component in their ability to gain worldwide access & participation, they coupled with Facebook on this venture allowing the brand to blast worldwide and engage the masses to create their own music beat! http://on.fb.me/OxDuau
Wow, talk about leveraging Social Media elements with written & video content!  I wish I could have been a fly on the wall at that team meeting!  Just when you realize the enormity of this project & campaign, scrolling through the website you realize that this concept allows all of us NOT IN LONDON to engage outside the normal screaming from the couch or bar stool at the TV, to tap our fingers, dance while cooking or wield our musical talents (novice or expert) TO BE A PART of this historical event.  That’s right YOU can create your own beats and let the whole world know you are part of the London 2012 Olympics.  Sweet right?

So kudos to the marketeers and content creators at Coca-Cola for taking content creation to another interactive level.  And based on the numbers of those Moving to the Beat on this venture, I’d say it’s proven that this campaign was destined for the podium and the #1 spot at that!

Awesome WordPress 3.4: Theme Customizer

WordPress logo

WordPress 3.4 has a number of exciting new tools and features. Over the next several weeks I’d like to share some of the highlights with you. Please do note that the current version of WordPress is 3.4.1 -which includes some important bug fixes- but because these features were included in the 3.4 “Green” release, I’ve chosen to reference the core.

One of these new tools is the Theme Customizer, which provides a WYSIWYG (what you see is what you get) editor for some style and display options.

To access the Theme Customizer page, you can reach it via a link directly under the active theme area.Alternatively, you can find it in the admin menu bar beneath your site’s name when you are logged in and viewing your site. You should end up at a screen looking like this:

Wordpress 3.4 Theme Customizer

 

Looking at the options on the left side, we can see that there are a number of things we can alter. (I am referencing WordPress Twenty Eleven. Depending on your theme, there may be varying levels of support for this, so be sure to check what version of WordPress your theme is compatable with.)

The top box drops down to provide the description of the current theme–though there isn’t an option to change it here.

The second allows you to alter the site’s title and tagline. If you make a change to either, you will notice that the preview on the right instantly updates. This is the case with all edits done from the customize page — hence the WYSIWYG feature — though none of the previewed changes take effect until you click the “Save and Publish” button on the top of the toolbar.

One of the coolest functions of the “Theme Customizer” tool is the “Color” option. This allows you to preview and select a change in color scheme– for example, Twenty Eleven has a light and dark color scheme built in– header text color, background color and link color.

WordPress Theme Customizer Color option

Clicking on one of the swatches displays a color wheel, which allows you to slide and select your color, or you have the option to input a hex value if you already know what color you’d like.

Layout does just what it says–allows you to select from the theme’s default layouts. It is important to note that this change seems to cascade throughout the site, so if you select “No sidebar”, you will not only be removing it from your homepage, but from your blog as well. If, however, you want to set all your pages to the same template with minimal amount of clicking, this is definitely the way to go.

Header Image lets you select a header image from the defaults, uploads, or upload a file. The uploader is much like the media uploader, allowing you to drag and drop the image or select it by browsing. The uploaded tab shows you images that you have uploaded previously. The default tab allows you to view all header images packaged with your theme. You also have the option to remove the header image entirely.

Background Image is, again, self explanatory. This gives the same options as the header image (upload, remove and, depending on your theme and your prior changes, uploaded and default). Once you make a selection, you are given the options of background repeat (change if or how your image tiles), background position, and background attachment (if the picture scrolls with your content).

While an option available in the Settings>>Reading menu, Static Front Page with the customize tool is easy to find. You also can preview how the front page will look if you switch it to a static page, or if you want to display your posts.

The option to customize your WordPress theme via a WYSIWYG editor gives you even more freedom and control over your site. If you don’t know CSS or don’t want to mess with the theme’s style sheet directly, you are no longer forced to choose a theme simply based on available color schemes or background. Are you a theme designer/developer? Then check out “Add Customizer Support to Your WordPress Theme” to learn how to add customizable options to your own theme.

Design Projects: The Exit Interview

web designers at a deskWhen a new website is completed and launched, there is a great sense of relief and jubilation from my design firm. All the extra work we put into a project feels like it was so worth it.  Almost like we could have done it for free had we been given the chance. Hearing how the client or group is so excited and hearing their praises gives us some great confidence and feedback that we met or exceeded their expectations. However the project actually isn’t completed at that point. I pull together all the staff members who were involved with the project for an exit interview.

In Corporate America when someone is let go from a job or moving to a new department, the sitting manager or HR representative will host a meeting with the employee that is moving to get their honest opinion on their soon to be previous role. Their asked to be candid and explain how they felt about their manager, job function, duties, achievements, and of course moral. The end of a design I feel should be the same in some aspects.

Some things to consider or talk about with your team or reflect on yourself would be:

Content: Was there enough content provided from the beginning? How much copy needed to be edited or rewritten? Did the client provide enough? Was I delivered or provided to us on time or when asked?

Budget: Was the client charged adequately for every deliverable we were tasked with. Did we find any areas in the project that could have been handled a different way that would have given us more services we could have offered? Does it seem like the client would have paid more for the same level of service?

Timeline: Did we beat our deadline? We’re we late and why? What were some factors that contributed to our timeline. How can we avoid any setbacks on our end or the clients going forward. We’re they’re new requests submitted that effected the timeline that was not accounted for?

Teamwork: Overall how did everyone work together? Did anyone feel like they didn’t get their opinions expressed or considered enough? Did everyone pull their weight? Did everyone feel they were given all they needed to complete their tasks? Was the communication across the team well enough or does it need improvement? What was the best medium for communication?

Customer Experience: Did the customer play a big enough role in the project. Were there enough options provided yet not too much to hinder a confident choice? Did all the team members have a chance to meet and/or talk to the client? We’re all of our responses timely? Did email communications go well, or could more phone calls iron out misunderstandings?

After reading through these I’m sure you may have wondered or even asked some of these questions to yourself after completing a project. It may seem a bit time-consuming but I promise you it’s worth the effort. It will help you avoid mistakes in your future projects while providing some self-examination to your firm and tactics. If you have some other points to add please do so in the comments below. As always we love hearing your opinions and contrary thoughts.

(Image credit: auremar / 123RF Stock Photo)

I Want My Website to Magically Grow

seed magically growingEver have a client talk to you in a way that made it seem like you were a wizard at design? Ever have a project with very little resources from the owner, yet expected to deliver an award-winning experience? We’ve all been there, and for those of you who haven’t, know that you will soon enough. Having a potential client tell you they want the moon is a pretty funny experience. If you’re not ready, you’ll be taken back by all the requests. You may even think they’re accurate in their assumptions that flash is better than HTML5 or that having more images and no text is perfectly fine for a their entire website.

Let me first point out some of the warning signs:

  • A client that has no content, marketing plans, or media
  • You not having an up to date pricing list
  • If they’ve never seen your portfolio of work
  • The client thinks your prices are too high
  • The project needs to be done yesterday (already late)
  • There are unrealistic expectations
  • You not having a workflow
  • No contract

Sure these are just a few warnings, but they are with a lot of cause. When a potential client has expectations that do not seem to line up with your sense of reality, you’ll need to reach a middle point with them. One of the biggest mistakes you can do is promise the world when you’re in negotiations, then produce disappointments during development. You’re not going to want to keep calling or emailing them with bad news, and they’re not going to appreciate having to pay you for things their not going to get.

The idea of a magically grown project comes from misconception at the start. I know when I first got started, I would ask the client what they wanted. After a few years of experience, I now ask them what they do. After then tell me what they do, how their business works, I then tell them how a website we create for them will help. Either by plugging holes in their marketing, sales force, lead generation, brand recognition, social media, etc. By taking control of the expectations up front I get to set the scale for what the project will be. Even if I have my own limitations, I can still play within those limitations while the client essentially gets what they wanted.

Keep your clients on a schedule. It may be daily or weekly, but give them a clear set of action items or goals they need to achieve so that all parties can see the project “grow.” Also inform them when they’re behind on deliverable, and be honest about your hangups. This transparency helps to keep tensions on the ground instead of elevating to stressful levels. At the end of the day, it always comes down to customer service. You’re not a store at the mall, but you do need to have great service skills to ensure quality and future work.

One last time I have to create some checks and balances with your clients and your projects. Make sure everyone is accountable to either clear deadlines, or to someone else on the same team. This helps eliminate procrastination and even losses in translations. Clear goals and milestones post production will also help ensure a successful website.

 

It’s All About the Hook in Link Baiting!

What in the world is Link Baiting?
In the simplest form, it is the act of creating any content within a website, advertisement or blog that is designed to gain attention and more importantly, encourages people to link to its original form.  The goal of link baiting is to leverage content to become an extremely powerful form of marketing.  Some feel it’s another tool to acquire the currency of SEO.  Let’s talk about how it can be the biggest fish in the pond of SEO, why it’s important to get others hooked into it and then what it really reels in for you and your business.

To completely understand its meaning you have to understand what is at the heart of its composition.  Link-baiting goes way beyond words within the content of your website, advertisement and/or blog.  Aside from text, it can also be an image, audio or video clip.  Any of these can be effective link baits as long as they are interesting enough to catch people’s attention.  And once someone has clicked onto one of these vehicles, you want them to share it and hence great amount of traffic for your content.  And that’s the goal-for some part of your content to become the Los Angeles freeway at 5pm.  Think about how popular blogs have become that have infographics or videos. Videos gone viral on You Tube can take a no-name person or product and spread it like wildfire. Its all about engagement, the tantalizing, wiggly worm on the hook just waiting to be nibbled.
Now that you understand what it is, where & how do you use it?

What-For blogs you definitely need a strong & compelling headline to capture the readers’ attention and engage them.  Take for instance this blog.  “Link baiting” is a popular, strongly researched topic.  So having a witty “hook” title will return good traffic once its out there.  And while the “body” of the work needs to be strong and compelling to keep you entertained, its important to hook you right off the bat with the title.  If a title doesn’t create intrigue then you won’t get the readership; and without readership, your content just floats along lonely in the sea of the worldwide web…you don’t want it to be Dory in Nemo singing “keep on swimming” – lol.
Where -You want your content on all major Social Media sites to ensure good dissemination.  Period – it’s that simple.
How-A simple example is making sure to add links to your website and/or blog to a witty catch-phrase let’s say on Twitter.  I plan to do it with this very blog so check me out on Twitter to see this concept hard at work. https://twitter.com/#!/Dt_Yvonne  You can also add a video or audio clip to your content so that others will want to share it. http://blog.jpdesigntheory.com/why-website-content-is-important-video-interview/ For most businesses, the goal of disseminating information  is to generate business as well as inform in some nature-whether it’s to sell shoes or trying to get elected as Mayor.  Therefore the process of employing effective link baiting requires preparing the hook with the best content.  Oh by the way- GOTCHYA!

If I didn’t persuade you enough, check out this listing from Wikipedia which offers some of the most common approaches to effective link baiting:

  • Informational hooks – Provide information that a reader may find very useful. Some rare tips and tricks or any personal experience through which readers can benefit.
  • News hooks – Provide fresh information and obtain citations and links as the news spreads.
  • Humor hooks – Tell a funny story or a joke. A bizarre picture of your subject or mocking cartoons can also prove to be link bait.
  • Evil hooks – Saying something unpopular or mean may also yield a lot of attention. Writing about something that is not appealing about a product or a popular blogger.
  • Tool hooks – Create some sort of tool that is useful enough that people link to it.
  • Widgets hooks – A badge or tool that can be placed or embedded on other websites, with a link included.
  • Unique content hooks – This hook is intended for people that are in need of unique content or articles for traffic or AdSense revenue. This became popular after Google implemented Duplicate Contents Filter and sites with duplicate contents saw fall in traffic. To use this hook, you have to create unique content and give it out to bloggers and webmasters with an obligation to link back to your site.
  • Curated hooks – A content that links out to other websites by citing them as resources naturally attracts linkers and have high chances of going viral as the mentioned sites in the link bait are most likely to link to the site and share it through their own networks.

Always remember that your content must be current (ripping something tantalizing from the headlines of major reporting forums such as nightly news, respectable magazines or newspapers) and is a great form of SEO currency.  Don’t let your creativity dwindle when it comes to achieving this objective.  Remember, the ultimate goal of all this is to create buzz and get people to share your content and its links – which hopefully hooks bank for your business.

Designers: Jack Of All Trades, Master of None?

Web design wordsThis topic is one that I must say is a bit close to home. Maybe its a bit of therapy to say some things out loud, and maybe its a cry for help. Either way, it’s something I felt I should bring up to get you (our readers) to comment on. When I got into the web design or design industry, I had taken no prior classes, courses, lessons, drawing, nada. My background was in IT. Break just about any device and I could fix it. Now when I decided to walk into the design field, I jumped all in. Pestered my friends to let me use their computers to try out Photoshop. Bought really old versions of Macromedia desktop publishing software. I tried to get my hands on all the tools I would need to be a success.

After attaining all the things I needed, I really got involved in learning. However the more I learned the more I learned I had a lot to learn. So then I started to learn less new things, and develop skills in the things I knew or wanted to be better at. And that’s when the problems started. I became pretty good in creating wireframes and websites, basic business logos, flash animations, and more. However when opportunities came to me for more complex jobs, I shied away from them.  Sure I would take some but most I wouldn’t because I knew I’d be getting in over my head. What I should have done was take all that as a sign to become a master at one thing at a time.

When you’re a solo-preneur in this industry, you almost don’t have a choice but to try to learn and do everything yourself. My advice is to learn a trade at a time. Get to be great at design, then move to web. When you’ve conquered those then move to mobile. But being “ok” in all of those and more will end up hindering you on seeing big picture and acquiring bigger clients. I mean that’s the goal isn’t it? To get bigger contracts that allow you to continue to do what you love. Now if you don’t have time to learn more, hire someone who already does know more than you. In fact surround yourself with people who know a heck of a lot more than you. It helps you stay humble, but also makes you aspire to be a greater designer.