Sizzling Summer Content Writing Tips

High ThermometerSummer is here and it’s not the time for cool, mediocre content on your blogs or website.  Send your content and website hits soaring with these successful tips to keep your rankings and indexing climbing to the top of the charts.

#1 Consider what sells you on eBay — A good description of a product as well as the imagery selected creates the motivation to buy the item, right? So it’s no different with your product or service description.  Want to heat up the return on your investment of time, money and effort expended on building your business, brand or blog?  You have to engage and inform in such a way that ignites the audience to take action.

#2 Yes, Sweat the Small Stuff — I don’t like saying the “devil’s in the details” but the small, sweat drops of critical points are what’s going to take the success of your content sky-high!  Remember, in the online world, all your competitors are just a few clicks away.  Give them more than just a simple photo and bland product dimensions; engage them visually and then close the deal.

#3 Hot Headlines & Following the News in Your Niche — News is a great source to turn up the heat on your content . You’d be surprised where great ideas can be formulated when derived from the media’s ‘hot topics’ and headlines promoted on Yahoo, CNN and various websites as well as TV. This technique can effectively increase the exposure of your content and be just what you need to jump-start your creative juices and typing fingers.  For example, while on my LinkedIn page, I saw an article about choosing the red vs. the blue pill in ‘Happiness Is Not the Most Important Thing at Work.’  It made me consider a future blog topic about the power of engaging headlines and questioning your audience within your content to fully-engage them.

#4 Test the waters with a Blog Aggregator  – A what?  You read it correctly – a blog aggregator.  It’s a website that keeps track of blog posts and where bloggers go for idea sharing with other bloggers in your niche.  This is a great way to be inspired, share ideas and even professionally debate a topic.  I recently wrote an article on Triberr, one of the prominent blog aggregators today. Not only were people engaged, but one of the founders of the company commented on my blog to address some of the points I made.  Engagement accomplished!

#5 Window Shopping & People Watching – Most of us are out & about more than usual during the summer months.  Whether at the beach, tanning poolside or BBQing in the backyard–watching others can give way to some pretty cool topics for blogging. Window shopping and long walks about town can also be the catalyst for thoughts on a product or service, from or for your own business.  Also, by watching how someone reacts to various stimuli can strike the right match to turn up creative thought within you.

I hope this ignited some inspiration in you with some great insights to consider when writing and posting your content.   I’d love to hear what other piping hot tips you have to share with me!

How To Be Your Brand’s Ambassador

Personal Branding-smallWhat is a Brand Ambassador?  Is there a sash  or tiara one gets?  Per Wikipedia: “The brand ambassador is meant to embody the corporate identity in appearance, demeanor, values and ethics. The key element of brand ambassadors lies in their ability to use promotional strategies that will strengthen the customer-product/service relationship and influence a large audience to buy and consume more. Predominantly, a brand ambassador is known as a positive spokesperson appointed as an internal or external agent to boost product/service sales and create brand awareness.”  So unless being a brand ambassador is your promotion strategy – no satiny sash or sparkly tiara for you.  But let’s talk about how to make your brand shine without them shall we?

If you have a business then you have a brand.  And for it to be successful, that brand has to create awareness to its target audience to ultimately achieve and acquire brand loyalty.

Fact: Promoting your brand is a necessity!

Fact: Customers will pay more for brand names that they’ve come to know and trust.

Fact: For your brand to grow, you must promote your brand consistently and disseminate your brand message in as many forums as possible.

Marketing in Your HandsIf you don’t have confidence in promoting your brand, why on earth would a consumer have confidence in it?  You are the impression-setter for your company.  Being a good brand ambassador is all about having confidence when talking about and marketing your brand’s product or service.  Your brand is your responsibility and the success of it greatly depends on your attention to it.  It’s in your hands!

HOW A BRAND IS REPRESENTED TRULY AFFECTS THE SUCCESS OF WHAT’S BEING SOLD! 

Another facet to consider is where are you promoting your brand? Representation of your brand, via your website or print marketing materials, is paramount to supremacy as opposed to mediocrity.  Have you considered using the free tools provided by social media?

If you’re busy actually making your product or providing your service, you might not have a lot of time to promote your brand with your own ear to the phone or feet to the pavement.  You know the old adage “if you can’t beat them, join them?”  Well how about “if you can’t do it, pay for it.”  Consider hiring Brand Ambassadors who will beat the street for you. It’s also called Guerrilla Marketing and it’s become a very common and acceptable marketing strategy.  So there are many businesses that provide this type of service and the rewards can be worth the investment if you choose correctly.

So ask yourself – Do I have the vision, tenacity and marketing savvy to leverage my brand to all its potential and watch my sales and profit margins soar?  I’m sure the answer to the latter part of that question is yes, but you may not be sure about how to employ the leveraging part.  I’m no expert but I do give some noteworthy morsels in my blog titled http://blog.jpdesigntheory.com/branding-to-dos-tidbits/.  So take a few maneuvers from my playbook and let me know how implementing just a few of these tips works for you, as well as your potential or current clientele.  I look forward to hearing how you represent your brand best.

Resources

50 Guerrilla Marketing Tactics You Should Be Using

[INFOGRAPHIC] The Anatomy of Guerilla Marketing

Five tips for choosing a brand ambassador

4 Tips for Promoting Your Brand Strategy

Branding Diagram

Small business or large corporate entities are defined by the vision of the organization, as well as its value system as it relates to society and where it ranks among its industry contemporaries. Defining that within your marketing & promotion strategy in a distinctive and definitive way can be challenging.  So how do you create those strategies and consistently deliver on it when marketing & promoting your business?  Here are a few tips to consider.

1. Know Your Brand Platforms
The leading & most important company brand platforms are:

  • Company Mission
  • Company Long Term and Short Term Vision
  • Company Values
  • Personality
  • Industry Positioning
  • Social Media Integration

Knowing these allows you to prioritize your branding goals as well as allocation of time and resources to what’s most important.

2. Keep Your Promises
Paralleling strategy with the promises of delivery can sometimes be a complex and delicate balance. Knowing what to promise and ensuring those deliverables can have great or detrimental affects.  Failing to keep a promise can have detrimental affect for your consumer’s brand loyalty. Most consumers identify certain brands that become their “go-to’s” and have no problem showing commitment when their expectations are met. Bottom line: Be a reliable & keep your promises.

3. Promote Your Brand Identity Values
In a more socially conscious era, most consumers like to know what companies stand for aside from just what they are selling to them. The best way to tap into that is for companies to articulate and translate their brand identities via a values system. To expand the potential impact of your business it is critical for companies to know what their core values are and properly promote the values they subscribe to. But what if you aren’t sure what those are?  Take the time to figure out what your organizational values are and align your marketing efforts to those values.

Global Network4. Be Social…Globally

Prioritizing Social Media efforts doesn’t always come easy or depending on your size, make it to the top of your brand strategy list. And that’s a shame for several reasons.

  • Hello People…it’s FREE!
  • Every company should know that they COULD BE a global brand if they think outside of their geographical region and box-like mentality.
  • Social networks allow brands to capture more public attention than traditional print collateral, driving social-media chatter which equates to digital “good press”.

So whether its via Facebook, LinkedIn, Twitter, Google + or Stumbled Upon, people can gain worldwide access your content and ultimately your product or services. And in return, you get a global audience for your brand through some digital marketing powerhouses.  This 2012 article highlights the impact and evolution of social media for businesses in 15 Social Media Statistics That Every Business Needs to Know

Using these strategies will help you build strong, sustainable branding campaigns successfully by building your brand identity & core values, encouraging brand loyalty, delivering on your promises and increasing your company’s visibility in a broader, more global way.

 

 

 

 

4 Elements for Managing Client Expectations Successfully

Good morning all – Jean and I had a great discussion during our video blog yesterday and we hope you enjoy it.  However, if you don’t have time to watch it or take notes, we’d like to share some of the key points made.  The next time you take on a new client, consider these questions or issues to raise, dialogue about and seek answers to in order to successfully manage your clients expectations.

1st Element: Understanding Who Your Client Really Is

A. Find out the type of personality they have & how they best communicate (email, text, telephone or in person).
B. Through discussions, try to extract the purpose of the website and their business goals even if they aren’t clear on them.
C. Stress the importance of branding & being clear about their business identity & its goals so that the website and/or branding efforts are successful.

2nd Element: Brand Identity & Strategic Marketing Initiatives

A. What’s the vision of the company?
B. Who do they believe their customers & consumers are?
C. What do they think their consumers & audience want to see & expect from them?
D. Take the initiative through dialogue/research to get a firm understanding of their product or service and how they want to market it.
E. What are the goals they want their website and branding to achieve?

3rd Element: Setting Client Expectations for the Project

A. What is the projected costs & overall budget (with wiggle room)?
B. What are the time frames for benchmarks and completion?
C. Are you requesting and receiving all relevant content for each page of your website upfront? Consider how this affects time & workflow of project.
D. Are their images web-worthy (i.e. are clear, look professional), of high-resolution and large enough to scale down for editing if needed?
E. Have you established a good client relationship that can endure project delays and/or disappointments?
F. Can that rapport endure if there are issues with responsiveness from the client that affect workflow, benchmarks & completion dates?

4th Element: Clients Expectation for ROI

A. Make sure you set realistic expectations of the actual ROI and timeframe in which they might see the fruits of their investment.
B. What do you do with a client that has unrealistic expectations of ROI?
C. Explain why advertising their website is crucial once it is launched and the need for continued marketing efforts.
– They need figure out how they are going to notify current customers about their new website.
– Make announcements via Social Media platforms.
– Invest in marketing materials that reflect an online, worldwide presence.
D. Encourage them to think outside the box to market their website.
– If you’re a Mom & Pop, consider Small Business Association meetings, posting marketing materials in coffee houses & restaurant/business lobbies.
E. All businesses need to focus on and execute strategic customer outreach campaigns to see profitable ROI.

The Wrap Up 
Bullseye  It’s important to set the expectations from both parties from the beginning.
Bullseye  Set your workflow & do your best to stick to it.
Bullseye Hold your clients accountable for their website’s success.  Help them understand that the success of their website requires THEIR initiative, drive
& passion for THEIR business.
Bullseye Remember, good content does wonders for customer engagement and willingness to purchase the product or service.
Bullseye Understand it’s about client relationship & the longevity of that relationship.

Design Theory References on This Topic
They Trust Me, They Trust Me Not? A Client Relationship & Retention Discussion
Navigating Troubled Client Waters in Web Design

Coloring In & Outside the Lines – Parameters in Social Media for Your Business

So in last week’s blog (http://blog.jpdesigntheory.com/getting-over-the-hump-an-inspiration-for-blog-writers-block/) I mentioned to look out for my upcoming one regarding “coloring in and outside the lines in Social Media”. Well here it is-so let’s talk about how that premise affects our perception,  utilization, and ultimate success or failure of Social Media in a business.

I must admit that when the term “social media” came on the scene I thought great, just another “let the whole world know all your business” tool and way for someone to financially capitalize on my personal affairs.  But I’ve come to understand both the downsides of it (i.e. cyberbullying, identity theft, etc.) AND the magnificent power of it in the business world. Social Media was created to use the platform of telecommunication to form interactive dialogue between organizations, individuals and entire communities. So, obviously the masterminds behind it meant it for good (rather than those who’ve chosen to abuse its power) and when it comes to utilizing it for business, it is an amazing, free tool that can take your business (and its exposure) to another level. In 2012, none of us can deny the fact that properly using Social Media yields better results than traditional marketing efforts alone.

I saw a quote which said “coloring outside the lines is a fine art” and that person was right when it comes to thinking outside the box in business and the beauty of the broad stroke in art.  But when it comes to Social Media, the defined parameters are there for good reason and should be yielded to in order to get the desired results from doing so.  Majority of us know that Social Media tools like Facebook and Twitter allow businesses to access an unlimited number of existing and potential customers and perhaps cause exponential growth of your business in various markets.  The proper use of these tools could help to grow a small, home-based business into a multi-million dollar conglomerate beyond their current demographic and broadest vision…think NBC’s Shark Tank-like opportunities.  But those who know how to stay in the parameter confines of Social Media and play by the rules of it, know that using this medium requires strategical thinking, commitment and tenacity. And it’s only then, that you see the ROI for playing by the rules and staying in the lines established.  Such as:
Impressionable Artistry ~ Know that current and prospective clients will base their first impression on what they see.  If your business has a Facebook page, make sure that it properly reflects your business by mentioning salient points about your business, have links to your company website and location, and keep use of your logos consistent.  Lastly…my personal pet peeve – PLEASE SPELL CHECK to avoid SMH’s and ‘s.
To Blog or Not to Blog ~ If you are going to blog make sure you are a pretty good writer or use someone else to do so.  Blogging is both a craft and great tool…if you can do so effectively and draw “good” attention to your business.  Again, you want to spell and grammar check before you post.  People will respond with comments and you don’t want something written that will reflect negatively on your business.  Remember, once its out on the worldwide web it’s there forever!
Use all Crayons in the Box~ Twitter, LinkedIn, Facebook, YouTube, Google+…need I say more. Don’t just use one medium, use them all.  The more you post information about your business, join groups, comment on another businesses blogs, etc., it is more likely you will gain a few new clients and followers.

And then we have the scribblers…Those who don’t see any ROI and/ or do more harm than good to their brand/business by misusing the exposure tool of Social Media.  Much like a child coloring, if you move too fast or don’t understand the parameters/boundary lines you will end up with a mess. Nothing to hang on the refrigerator – no growth in your business.

                                     This often happens when people don’t do the following:

Take the time to understand it ~ Use the hands of time to figure out HOW YOU WANT and NEED to engage people on Facebook, Twitter, Digg, etc. for it to be successful in growing your business.  Because once it’s out in cyber world, it’s there to stay.  No balling up the page and tossing it in the trash like it didn’t exist.

Take the time to plan it to properly execute it ~ Make sure your business does their due diligence in research and planning to create a successful Social Media campaign and message. Social Media strategies must be thoughtfully constructed and planned prior to execution to not end up chock full of rookie mistakes or even worse…irrelevant.  Also remember that in order to properly manage your businesses Social media that it takes time and consistent communication with other users to build a strong following, brand recognition and respect.

Understand that it’s about the WHOLE picture ~ Using Social Media correctly requires a team effort which should combine company branding, customer service and sales initiatives to constantly interact with the online marketplace and do so in a consistent manner.  Yup – use every crayon in the box!

At the end of day, successful Social Media in business is about engagement, creating a trustworthy Social Media identity, client acquisition, increased sales, and better brand awareness locally & globally.  Then you’ll have a business that’s gold star worthy!