Super Bowl XLVII Infographic All Stars

This years Super Bowl was an amazing televised phenomenon showcasing not just the talented, body crushing sport of football but the most popular musical talent as well as engaging and fun commercials by lead company marketing mavens.  In the era of everything is Tweetable, Social Media usage was at an all time high and some data companies had great fun showcasing their talents in this realm.  I found so many of the infograpics informative, engaging and quite stylized that I just had to share and comment on the best of them.  So enjoy these top 3 Super Bowl XLVII infographic all stars!

Since I’m not a true football fan, I truly thank Sysomos for the Your Social Media Guide to the Super Bowl [Infographic] by Sheldon Levine.  It highlights not only the Ravens & 49er social media fans going to head-to-head but also a plethora of information about the players including their personal Twitter handles.

Sysmos Super Bowl Infographic Snipet
*The above infographic is shortened because of size.  Click on it to launch the entire infographic.

Kyle Lacy from Marketers from Mars gave us the very educative & classic looking infographic reflecting the most important details about the Social Superbowl.  It highlights everything from the best advertising stats to some interesting and fun celeb Tweets.
social media marketing

Millenium Media scored big time with their Mobile Bowl infographic targeting specific statistics on social media engagement and traffic by fans of both teams.  And they make it easy for us by educating us from top to bottom, splitting the relevant information right down the middle to make clear the true winners and losers.

4 Elements for Managing Client Expectations Successfully

Good morning all – Jean and I had a great discussion during our video blog yesterday and we hope you enjoy it.  However, if you don’t have time to watch it or take notes, we’d like to share some of the key points made.  The next time you take on a new client, consider these questions or issues to raise, dialogue about and seek answers to in order to successfully manage your clients expectations.

1st Element: Understanding Who Your Client Really Is

A. Find out the type of personality they have & how they best communicate (email, text, telephone or in person).
B. Through discussions, try to extract the purpose of the website and their business goals even if they aren’t clear on them.
C. Stress the importance of branding & being clear about their business identity & its goals so that the website and/or branding efforts are successful.

2nd Element: Brand Identity & Strategic Marketing Initiatives

A. What’s the vision of the company?
B. Who do they believe their customers & consumers are?
C. What do they think their consumers & audience want to see & expect from them?
D. Take the initiative through dialogue/research to get a firm understanding of their product or service and how they want to market it.
E. What are the goals they want their website and branding to achieve?

3rd Element: Setting Client Expectations for the Project

A. What is the projected costs & overall budget (with wiggle room)?
B. What are the time frames for benchmarks and completion?
C. Are you requesting and receiving all relevant content for each page of your website upfront? Consider how this affects time & workflow of project.
D. Are their images web-worthy (i.e. are clear, look professional), of high-resolution and large enough to scale down for editing if needed?
E. Have you established a good client relationship that can endure project delays and/or disappointments?
F. Can that rapport endure if there are issues with responsiveness from the client that affect workflow, benchmarks & completion dates?

4th Element: Clients Expectation for ROI

A. Make sure you set realistic expectations of the actual ROI and timeframe in which they might see the fruits of their investment.
B. What do you do with a client that has unrealistic expectations of ROI?
C. Explain why advertising their website is crucial once it is launched and the need for continued marketing efforts.
– They need figure out how they are going to notify current customers about their new website.
– Make announcements via Social Media platforms.
– Invest in marketing materials that reflect an online, worldwide presence.
D. Encourage them to think outside the box to market their website.
– If you’re a Mom & Pop, consider Small Business Association meetings, posting marketing materials in coffee houses & restaurant/business lobbies.
E. All businesses need to focus on and execute strategic customer outreach campaigns to see profitable ROI.

The Wrap Up 
Bullseye  It’s important to set the expectations from both parties from the beginning.
Bullseye  Set your workflow & do your best to stick to it.
Bullseye Hold your clients accountable for their website’s success.  Help them understand that the success of their website requires THEIR initiative, drive
& passion for THEIR business.
Bullseye Remember, good content does wonders for customer engagement and willingness to purchase the product or service.
Bullseye Understand it’s about client relationship & the longevity of that relationship.

Design Theory References on This Topic
They Trust Me, They Trust Me Not? A Client Relationship & Retention Discussion
Navigating Troubled Client Waters in Web Design

Promoting Your Business with Facebook Ads

There are over one billion people on Facebook.

Crowd of PeopleJust about everyone on the planet knows that Facebook has become the go-to media strategy for business promotion.  Using Facebook provides businesses one of the best opportunities on the Internet for targeted advertising. This is key because Facebook users provide pertinent information such as their age, gender, location and interests, which allows you direct access to target your audience. These Facebook ads can be used for lead generation, traditional brand advertising, and more all to promote your  business – FOR FREE!  Here are just a few ways to leverage Facebook advertisements for your business.

1st –  Know How It Works – When you run your ad or sponsored posts/stories you are charged for the number of impressions (CPM) or clicks it receives. The amount that you pay can be restricted by your daily or lifetime budget and there are no additional fees associated with running ads or sponsored stories on Facebook.  Facebook suggests you name your campaign, select your budget and set the time schedule for running your ad. When multiple ads are running in a campaign, Facebook automatically allocates more of your daily budget to higher performing ads. You can use the Ads Manager feature to monitor your campaigns performance, to measure its success and ultimately determine if you are spending your Facebook advertising $’s in the best way possible.

2nd –  Consider Psychographics vs. Demographics in the Setup – Psychographics study and measure attitudes, values, lifestyles, and opinions versus demographics, which provide quantitative data based on geography, age, gender and the like.  Psychographics give a true, life-like portrait of the targeted audience and consumer base for your individualized marketing purposes.  Facebook gathering this key information allows advertisers to target & pinpoint their audience in a very precise and henceforth successful way.
Leader & her team3rd – Always Use Effective, Eye-Catching Tools & Creative Options – We know that we “eat” with our eyes first.  What catches our attention through imagery certainly opens the door leading us to the relevant information. So smart use of imagery in your Facebook ad will make a significant impact on the success of the advertising and marketing campaign. And there are various forms of these eye-catching options to consider.

  • Infographics are a great way to grab the reader’s attention especially when you add imbedded links to your page to promote key information about a product or service being provided.
  • Video AdsFor those who prefer to watch than read, video ads are a great way to convey pertinent healthcare information or solicitations to the masses.  For example, there are sports companies like Nike that use ads like Nike’s Football: The Vapor Trail to create amazing & captivating video ads to entice their target audience and promote their products.
  • Job Opportunities – In need of more sales associates or another CPA for your growing accounting firm?  With over 1 billions people on Facebook, it is no brainer to use ad space to market career opportunities within your business.
  • Free Services & AppsNothing attracts new customers like the words FREE and even more so when they can actually obtain something.  What better way to entice a consumer than offering a limited service for free?  What about creating engagement via a free app offer as you lead consumers to your own website.  Use Facebook the way Facebook uses you – to get new subscribers i.e. new consumers.
  • Emotional Response Ads Emotions are one of the most powerful influences we have. Emotional Response Marketing & Advertising works wonders in the various forums such as healthcare because there are emotional attachments to health concerns, issues and supportive causes such as Shriner’s Hospital Love to the Rescue.
  • Hosted Event AdsEvents promoted on Facebook have a greater chance of success than any traditional marketing method. Business exhibitions and conferences, trainings, and career events can have a much higher participatory turnout when advertised through Facebook.

So are Facebook advertisements worthwhile for your business and particular industry?  Only you know who your general audience is comprised of.  But if there are more than 50% that you believe are online and use Social Media – than the answer is YES.  Especially if you look at the IMMENSE EXPOSURE opportunity versus the amount of money spent on the campaign.  Using Facebook creates unlimited opportunities to attain new customers, host successful  events and bring global awareness to your company’s product or service. Facebook Thumb Up

 

6 Facebook Marketing Do’s & Don’ts

Facebook Connecting PeopleFacebook is an important platform for both engagement and professional networking among business and marketing professionals.  But not everyone believes that time spent on this social media forum is well worth the effort.  Or perhaps you think you do have strong and proper utilization of Facebook.  And if so, that’s fantastic and way to go in leveraging your social media marketing channels.  However, if you haven’t seen much engagement last year or haven’t generated any leads from it, then maybe some (or all) of these tips can help you change your fate in 2013.  With a little time, a few colleagues and these tips, you can easily make your Facebook marketing strategy a success, increase traffic and engage, engage, engage!

#1. Content Making Your Audience Yawn?

Too many brands are guilty of over-posting articles and links to other businesses articles. Facebook is the most ‘social’ platform for all and people want to see, read, and share knowledge.  Just posting articles can make your page quite boring!  A better way to engage fans on your page and keep them coming back for more is to share a wide array of content.  Anything from Infographics to select business tips to short e-books.  Facebook may not be free forever so use this worldwide social media leviathan to your advantage while it’s still gratis!

#2. Tumble Weed Blowing Through Your Pages

There’s nothing worse than having a dead Facebook page. Many businesses Facebook pages were guilty of serious neglect with posts dating back weeks or even months ago. Not only does posting infrequently kill your Edgerank (the system that controls content visibility on your network’s News Feed), but it also sends a message to your fans that you don’t care to much about their loyalty to your brand and voice.  The best way to improve visibility on Facebook is by frequent postings, advertisements and product/service imagery.

Business man's reflection in tablet

#3. A Little Vanity Is Good

A lot of businesses still don’t have a vanity URL (username) and are using the same old default URL given by Facebook from when they first signed up. To business prospects this can look tacky and unprofessional.  Remember that once you have 25 fans, you are able to claim a dedicated username for your page. This comes in handy when you’re directing people to your Facebook page from other sources. You don’t want them to type in a URL that’s long and awkward. If you need help changing your URL,  here’s how to do it.

#4. Don’t Let Your Page Be Visually Impaired

We all know that most of us “eat” with our eyes first.  Visual content remains one of the number one way to engage with your network. What catches your reader’s attention through imagery certainly opens the door leading us to the relevant information causing them to spend more time on your page.   Without it, your run the risk that fewer people will ‘Like’ your page or share your content. Infographics are a great way to grab the reader’s attention with imbedded links to your page to promote key information or a healthcare service being provided.

#5. Facebook Features and Apps

Business brands may not know or choose to use custom tabs for highlighting interesting content.  But they should.  With Timeline, a default landing page is no longer a must for businesses.  You can now draw attention to your free resources, YouTube videos or other great content by using the (four) custom tabs underneath the header image (or cover photo). Custom tabs are fun and easy to create – here is a wonderful guide to get you started.

#6. Lacking Personality?

Although you still need to be professional on your Facebook page, it doesn’t mean you have to omit personality and excitement about your services and products.  Once in a while ask your fans short, entertaining questions (even within the business context) to keep them engaged.  Try to consistently engage your fan base by weekly postings with a certain theme.  For example, try highlighting a product or service of the week, share a business tip or customer testimonial. Nurture your Facebook community while still maintaining your humor and lightheartedness in conveying the strength of your brand and business products/services.

Facebook is a fantastic business tool that can surely help you grow your business, but you have to use it properly for it to work to your advantage.  So feel free to buck business stuffiness a little while using it to generate leads, engage your fans and gain a faithful following.  Stay tuned for next week’s follow-up article highlighting Tips to Promote Your Business with Facebook Ads.

 

8 Ways to FREELY Promote your Business & Website in 2013

Man working out 2We’ve all heard the old adage, you only get out of  it (a particular action) what you put into it.  And that is so true when it comes to the online marketing of your business and the sweat equity you put into it.  It takes time, effort and can also cost a considerable amount of cash if you have it.  But if you are a frugal business owner or have fallen on hard financial times due to the economic climate, you need to review these 8  ways to promote your business online completely gratis!.

                                                                                         Free Social Media Resources
#1 Facebook posts need to occur on a regular basis to be effective.  Most people are logged on during the prime time hours of 5-9pm.  You can create quick posts about a new product or service, a free service tip or even ones that are relevant to seasonal time frames.  For example, “Stay warmer longer and out of the cold less with a new SmartStart remote starter!”

#2 Blogging via your website is easy enough by adding a few paragraphs with information specific to your business or service.  Adding  fresh content on a regular basis will give you consistent indexing on major search engines.  You can do this yourself or consider asking a friend or family member that’s a pretty good writer to put a brief article together that gives you an authoritative voice about your particular niche and hopefully a faithful following!

#3 Twitter posts are the easiest but seem to be the hardest to keep up with.  Why I don’t know.  But I do know is that prioritizing a few Tweets per week can help keep your business relevant in this social medium.  If you just don’t have the time, there are social media management programs to help schedule postings on a daily or weekly basis.

#4 Hootsuite is a free social media management tool can help you to schedule and manage multiple Social Media networks  and your daily/weekly postings.  It’s free up to 5 networks and then becomes a paid service.  This is a great no cost/low cost option and it’s super easy to use.  Another option would be to consider asking a college student to do it for a few bucks so they can leverage it as professional Social Media management experience.

Sweat Equity Math Image for Blog

Free Website Resources
#4 merchantcircle.com
holds major clout when it comes to online business networking as the largest social network for local business owners.  They offer free online business listings, free marketing tools, internet advertising and so much more.  It’s 100% free to set up a profile account so you can connect with other local businesses and promote your services/products.

Business Man Jumping In the Air#5 Yelp touts they are “the best way to find great local business” and true enough they are one of them.  The site is well-known as the word-of-mouth for the digital world when it comes to reviews and opinions about businesses.  Creating a profile is easy, smart device friendly and it is similar to Zagat, allowing consumers to rate your business. Don’t be afraid to ask your favorite and most long-term customers to add reviews to your business profile which helps increase your ratings.  Remember, you will look better to consumers with 3 great reviews rather than someone who has none.  But make sure you monitor your profile regularly in case someone puts something on there that’s less than becoming.  You want to be able respond timely to anything that’s said which could affect your business’ reputation.

#6 Google Places helps consumers, much like Yelp,  to help choose the right businesses based on their needs. These searches focus on geographically locating your personal needs in the areas of food, service industries and more.  Here you can add photos, videos, coupons and even weekly specials all on your Place Page.

#6 Google+ Profile Business Page is another great tool by Google helps you find, share, rate, and recommend your business to their friends, and people across the web. But here’s the real gold nugget value – on this site you can also hold free customer meetings via 1 to 1 or even a 10-way video meeting called Google Hangouts. You can even stream and record conversations for playback later.

#8 A Free YouTube Channel for your business will allow you to upload your videos and market via your own channel! Plus you can really leverage this medium by programming certain settings and keywords to make your channel appear in people’s online searches. Not sure what kind of video to shoot?  Consider educating your consumers via a Tips Video with several how-to’s  or why choose your business infomercials. For example, if you’re an automobile service business, give a how-to-tell if your tire has a real flat or if it’s just the outdoor temperature affecting the pressure.

Save Money on ChalkboardLast Tips

-Unless you want to pay someone to do the work for you, it sill takes a consistent effort of rolling up your sleeves and getting these resources to work for you.
-Remember,  the goal is to create engagement and grow your online business presence leveraging these free online tools.
-Be consistent in your business descriptions across all these mediums so that search engines pull the same company information about your business.
-Keep in mind that with these resources, there’s no “set it & forget it” recipe.  Even with Hootsuite, you’ll need to follow-up on your postings to check for comments and post responses to those consumer comments.
-You aren’t going to see dollar-for-dollar return on these efforts & the time investment you put into it.  But I am confident that within 6 months, you will be surely see the fruits of your labors with leads and consumer recognition.
-Pace yourself so you don’t burn out and remember, slow and steady still wins the race all the way to the successful business finish line.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Creating Great Content In a Time Crunch

What’s Trending…
Choose a topic currently trending in your industry or that of your client.  Yahoo! and the various Social Media outlets are great sources for quick, current topics.

Keep A Stash
When the clock is not your friend, you need to have a reserve that you can quickly draw from.  Try to jot down some topics and/or write a few lines about a particular topic so that when your back is against the wall, you don’t need to waste time trying coming up with new ideas.

Change The Format
Rather than being “informative” and using the written method, choose to do an instructional video on a topic you have adequate knowledge of.  This can be a very effective and engaging form of blogging.  You can also choose to create a quick Infographic as another great way to convey key information in a visually pleasing and quick manner.

Quality vs. Quantity
Writing about something you are passionate about or have adequate knowledge about is a sure way to write well.  But to produce this kind of blog, don’t get caught up in the 700+ words of your average, well-researched blog post.  Stick to what you know and convey it in a confident and concise manner.  Direct, key points work best.

Use Imagery to Fill White Space
Using relevant imagery to support your topic is a great way to fill up the white space of your blog.  In your spare time search for & purchase various images on iStockphoto or 123rf and keep a reserve that you can quickly draw from.

End with a Call to Action
Calls to Action take a little more pressure off the writer and puts some of the onus on the reader.  It’s another great way to engage your readership by creating dialogue about your blog and hopefully a following.

Save Editing For Last
Once you start to write, write-write-write!  Don’t stop to correct, edit or add hyperlinks, images or anything else. Save the clean up work for last.

Last Words
These simple steps will allow you to create a quick yet informative blog in a fraction of the time.  Remember folks, you’re not going for a Pulitzer.  So do what’s needed, do it well and then click post.