Reinvent Your Content…Part I

Bright Lights Big City…NYC – it beckons hope, energy and creativity.  I remember arriving for my first big job at NASDAQ -I felt like I could do any & everything with hard work, tenacity and a great resume.  Some years later I started a small home-based business which grew considerably in the first 6 months and I was pleased with its progress.  But then after the first full year, it just…leveled off.  Not down, not up – just…STAGNANT.  Leveraging those experiences, I now assist new & ever-growing companies with their content strategies as well as those stuck in their own quagmire of stagnant content on their website and branding materials.  As a result, the lessons I learned about the success & initially unnoticed failures have helped me help others avoid the quicksand.

We all start out the gate at top speed – shooting on all 4 cannons with creativity, hutzpah and the excitement that surges like the jumbotron in Times Square.  But knowing that as any business grows, you need to keep focused on consistent evolution in both your business model and the content on your website & marketing materials.  In the Reinvent Your Content series, I will highlight some of the key elements worthy of consideration, to move your content (and business) forward on a consistent basis so that as time, Social Media and technology evolves, you will be on board with progressive motion.

Realize Stagnation When You See It~ Pond Scum…Ouch!  Now I would never refer to the content on anyone’s website or marketing materials in such a tasteless manner. However, a business website can’t just put some stellar content on there and think thats it!  I’m all set – ready to grow like eBay’s IPO.  Even if you have William Faulkner-like skills when it comes to writing (or employing someone who does), one go around the bend will not be enough to reflect a business/company that is evolving with the times & technology.  Fresh content on a regular basis is an ABSOLUTE MUST and that’s not always easy to get across to clients who are happy with the work you’ve done the first time around.  When we think about the success of let’s say Apple (dare we?),we all acknowledge that Steve Jobs was nothing short of sheer genius-bubbling with overflowing creativity & endless ideas.  But it was his appetite for constant evolution and challenging his whole company to make Apple products better, faster with seemingly limitless capabilities.  It is this tenacity that consistently kept (and continues to keep) the company wow’ing the consumer while driving sales to unprecedented heights. So the moral here is to know that your content MUST GROW, EVOLVE & MORPH to keep the attention and business of your consumers.

Trial, Error & Rebuilding~ Most people are familiar with the word “troubleshooting” and many understand it in the context of problem recognition & solution.  The same approach should be taken when looking at your business, it’s success or lack thereof.  If your client base is not growing (or your profit margin), if client retention is an issue, or if sales are stationary, these are all red flags that require some assessment, realigning your goals and then plan implementation to chart your business boat in a new direction.  A quote from my own business & life philosophy = There’s no shame in failing – the shame is when you recognize it but don’t react to it.  And remember, data never lies.  Want to know if your content strategies are working?  Just look at your analytics, ROI and how many new customers you’ve gained in the last 6 months.  There’s nothing wrong with scrapping the old, trying the new and testing the waters accordingly.  Not every piece or facet of content works all the time.  Be willing to find out if its working or not, go back to the drawing board to figure out why and jump in the think tank to come up with creative ways to solve the issues.  This is where your pull from your team resources, be willing to hear multiple ideas and put the best ones into play.

“Failure is simply the opportunity to begin again, this time more intelligently.”
Henry Ford

Join me in the discussion by commenting on this blog and letting me know how you reinvent your content or would like to.

 

Headlines and Imagery – William Levy & the Queen of England?

See even the title causes a little stir & I’ve got a hunch that I’ve succeeded at the initial point of this blog.  Since everyone these days has a blog about something or another, in order for your blog to get real traffic, you need to create some really compelling headlines and content. And that’s what allows your blog to flourish and your analytic report to make you smile-creating eye-catching headlines and “you’ve got my full attention” content.  You know how people say you only get 10 seconds to make a first impression?  Well you get even less to entice a reader with your headlines according to my research.  Users often leave web pages in 10–20 seconds if there’s not compelling content to read and that’s some real pressure if you’re a blogger.  I have also read that the average page visit lasts a little less than a minute. “As users rush through Web pages, they have time to read only a quarter of the text on the pages they actually visit (let alone all those they don’t).”  Whew-tough crowd to please!

Aside from pleasing the reader, we want eye pleasing analytics capturing the success (or lack of) with our blogs.  But how do we know that we’ve achieved our goals and keep those analytical reports looking like mountain tops instead of valleys?

~ Content may be king but headlines are indeed the crown.  The bottom of the leading line is that if
your blog title/headline is unnoticeable, it gets passed over in a few short seconds and no one reads further.  DOA before the first paragraph. But, if you’ve got something that’s contemporary, media talked about, news worthy headline, you can hook even the quickest page glancer. Here’s a good example: Dare I say WILLIAM LEVY…I can almost bet that someone who knows who he is has raised an eyebrow, let out a sigh and with anticipation,  is clicking to see what I might say about him or hoping to see a picture of him.  Ladies, your wish is my command…

On the flip side, someone who doesn’t know who he is, might Google him because the curiosity bug has nibbled and you’re wondering why I’m blogging about him.  The point is that I’ve struck a chord and since we are curious creatures by nature, a tantalizing headline is all we need to capture ones attention before getting our content hooks in them.  What’s even better from a business standpoint is that if you continue to put out “headlining” blogs, you develop a faithful following.  Increased traffic = increased business. Increased business = $$$.

~ Is your image worth 1,000 words so your blog doesn’t have to be?  Say you go to the Yahoo homepage and see an image of the Queen of England and she has on an African Head wrap? 2 things would probably occur:
(1) you do a double take, shake your head in disbelief and click on another page
OR what’s more likely is that…
(2) you do a double take, become amused and want to read what supports that picture.  And even though I don’t have an image to represent this theory you can almost SEE my point.  Images play as much a significant role in the content of blogs as do the words written.  They bring color and vitality to the black & white copy that lies on the page and enhances the experience your content brings to the reader.  That’s what blogging is all about-enhancing the quality of the readers experience in order to gain a faithful following.  That’s what measures the success of your blog and puts you in the “air up there” on the analytics peak.

And if you chuckled at the title of this blog or you’re still looking at William Levy,
the goal has been achieved…lol.

 

Its Valentines, Show Your Website Some Love

“Hey remember me? We haven’t talked in months. Domain Tools says I haven’t been updated in 7 months. People are visiting me and apparently my content isn’t as relevant as it was when I was first built.” Well I could go on about what most websites scream when visiting them. From the ones with missing or incomplete addresses, web forms that error when you hit the submit button, to the prices that are out of date or don’t match what was quoted on the phone or in the store, misspellings and grammatical errors. If I’m hitting a soft spot, don’t feel too bad, it’s quite common.

One of the main things I stress to our clients at Design Theory, is that your website should never lay stagnant. We should be updating it regularly with fresh content. If you have a promotion going on, it should be on your website in a predominant way to attract your visitor’s attention. If you lowered or raised the prices for your products, that information needs to updated immediately or else you could cause some trouble.  You have a professional website, don’t make it look cheap with misspellings and small errors. You could be losing valuable business. Web forms are the silent killers too because unless you go in and check regularly, you may not know that it isn’t working properly.

So in the spirit of love, we compiled a list of resources for you to use with your website for FREE!

Vector Icons: Icons can dramatically improve some graphic elements on your website. Especially when you don’t have the budget for a graphic designer to create a bunch of small graphics for you.

Valentines Candy

Facebook and Twitter Plug-ins: If your website isn’t “social” it needs to be ASAP.

Facebook

Twitter

Analytics: If you don’t know how many people are visiting your website, which pages are most popular for their content, your bounce rate, and referral links, I’m here to tell you to put some love into your site tonight and check out Google Analytics.

Google Analytics

Call to Action: Normally you’d find a good call to action on a strategically typed and keyword-filled landing page, but you can also have these on your website’s home page. However you use them, use them. Encourage your visitors to give you their contact information in exchange for something of use to them.

Social Media book graphic

Have any other Website Valentine’s Date night items you can “talk” about with your website? Share them in the comments field below.