All Posts, Branding, Marketing
In this time of economic hardship, every business big or small is hurting. Declines in product purchasing, or rationalizing the use of a costly service has many business owners trimming their financial trees. However, I believe during this time of Thanksgiving, it is important to let your faithful customers/clients know just how much you appreciate them sticking with you and giving you their business.
Chachkies (Yiddish word for small gifts or collectables)
Small token gift ideas from business owners to customers can be accomplished in a cost-effective way. Great, inexpensive product marketing sites like Vistaprint offer a variety of low-cost options that tout your brand while reflecting your customer appreciation. And Vistaprint is almost ALWAYS HAVING A SALE! Understand that this inexpensive token of appreciation can translate right back to you with consumer loyalty and an increased revenue stream. This category of business branded items can include:
E-Cards
If money is tighter than your pants will be at 6pm this Thursday, an inexpensive, higher-end E-card might be just right for your limited budget. There are some great options out there with music and scrolling imagery using Flash Animation that will convey glad tidings to your customers/clients. Some clients might be happy that you are choosing to reduce your carbon footprint by not sending traditional, printed cards. Check out some great interactive options at http://bit.ly/Q5qQUH or http://bit.ly/Q5sHsH.
Holiday Rewards
Let your customers know how special they are with a one-time Holiday special/promotion for them remaining dedicated customers. Make sure to let them know that you are holding the special at this holiday time in tribute to them. If it’s a product, give them a percentage off their next order. If it’s a service, give them $ credit on their account.
These small giftings for faithfulness should be a key consideration for small business owners. Although I recognize that most don’t have the extra funds lying around to use on what might seem like a frivolous expenditure, the long term affects on those relationships are worth it. I believe that it’s important to keep your business in the minds of your current clients since the impression can go a long way to keep those customer’s repeat business AND referrals to their professional & personal networks. And if you do it right, you’ll see the ROI on this token of appreciation and jingle all the way to the bank.
All Posts, Branding, Content & Copywriting, Marketing
Since 2000, UPrinting.com has remained in a class all by itself as an environmental-friendly online printing source for marketing & branding materials such as brochures, business cards, and so much more. In contrast to some of its industry contemporaries, UPrinting.com offers more customizable brochure options, a larger selection of templates as well as stellar customer service to create a top-notch user experience. And in the era of social responsibility to our environment, UPrinting.com offers eco-friendly printing that makes users feel even better about their products and UPrinting’s social and environmental awareness.
As you can see to the left, UPrinting.com offers an extensive line of products to give your business (or a clients) the branding edge with quality brochures and a wide array of other marketing materials.
Less Trees & Chemicals, A Better Brochure!
Create Impactful Impressions!
Ever receive a brochure that looks like it was designed and printed by a child? Nothing is worse for a small business than to appear small by skimping on their marketing materials such as brochures. You want to give a great impression when you hand your business literature to a prospective client or customer. UPrinting.com uses provides a quality product geared to enhance the appearance of your own products or services.
Customization on a Whole Other Level!
Oh how I wish I knew about UPrinting.com years ago! One of the fun parts of my job is to create something unexpected & atypical designs for my clients to showcase the range of my talents. Especially with brochures…you can create them in any size, folding options and paper stock. They even give you full creative license to develop you’re own signature brochure by choosing every component including background colors and innumerable stock photography options!
So unlike some of it’s competitors, UPrinting offers premier, high-quality brochures with unlimited options that you’d be hard pressed to find elsewhere. Thanks UPrinting.com for giving me the designing edge I need to bring my clients brochures from vision to creation!
All Posts, Content & Copywriting, Social Media
I
n this ever growing age of technology just about everyone is using social media for their business as a tool for sharing information. A few weeks ago I published an article via Patricia Redsicker’s website about this very topic and now I’m bringing this very important information to the Design Theory readership.
The e-patient movement actively uses social media to inform themselves and each other about health and wellness issues, breakthroughs and programs. Social media is not only quick but also quite cost-effective. But when it comes to the sticky topic of patient privacy and HIPAA, the fast and fun use of social media becomes guarded like the White House.
Healthcare businesses want a seat at the social media table too but come under heavy scrutiny (and sometimes fire) for using blogs, Twitter, Facebook and other channels. Although there’s no rule saying you can’t use these platforms for healthcare marketing, no one wants to pay heavy fines for breaching the laws protecting patient health information.
So let’s take a look at 5 ways you can ensure HIPAA compliance within social media use.
#1. What’s the Motive?
The primary goal of any social communication from a healthcare practice or marketing company should be to educate and help patients, families, and employees improve their knowledge of health-related topics and their overall well-being. That said the information should be generalized to protect the personal identity and likeness of any patient.
#2. To Post or Not to Post
Make sure you do not post any protected health information (PHI) or patient related imagery that can be linked back to a particular person via any social media channel or professional blog. While it is acceptable to post photos of your facilities, staff, and marketing images for different campaigns, be sure to crop out images of patients visiting your business unless they have consented in writing.
#3. Monitor Your Online Discussions
If a healthcare business is using social media to reach patients and colleagues alike, tread lightly when engaging in online discussion forums that go from generalizations to specific advice. Healthcare professionals need to proceed with caution and may want to include a disclaimer on blogs and web pages where they provide health information. Another layer of protection is to always encourage people to consult with their own physician or come to the office for an in-person consultation.
#4. Get it in Writing
A great way to market within the healthcare community is to publish “human interest” stories, which include stories from real patients. These important stories can be published on social media channels as long as they don’t violate HIPAA. If you are interested in using a patient’s likeness for any kind of promotional use, you are required to get written authorization granting permission to use protected health information (PHI) for specific marketing literature, campaigns or videos.
#5. Go With Your HIPAA Gut
If you’re in doubt about any content that you are creating, publishing or sanctioning others to publish, go with your gut – the age old saying “if in doubt, don’t” should be your general rule of thumb. Also any concerns or questions as to whether or not a line is being blurred or crossed should be vetted by HIPAA-trained staff member to ensure compliance.
Consider This…
It is perfectly fine for healthcare companies to use social media for broadcasting their message, engaging a following, and driving traffic back to their website. But all this must be done within the HIPAA confines to ensure that they don’t get into any kind of legal trouble. Violations of the unauthorized disclosure of identifying health information can result in fines up to $250,000 and/or imprisonment in addition to sanctions for an ethical breach.
All Posts, Content & Copywriting, Marketing
The keys to persuasive, effective marketing materials are great design and informative, persuasive content. Content is both words and supporting imagery that conveys what benefits a consumer will derive from the product/service you are offering. Think of brochures as either the initial “handshake” of your business with a client or the last impression. Your business cards and brochures are essential parts of your brand and can certainly impact the marketability of your business and attracting potential clientele. This week I’d like to highlight the key components to a stand out & effective brochure.
Content can include charts, images, diagrams, listings and other graphic elements that highlight key benefits of your business services/products. Also use of calls to action can be critical to persuasion and getting the consumer to act on your solicitation. Also know that the caliber of writing of your brochure will certainly determine the effectiveness of your message and brand. If you aren’t the greatest writer, farm it out to a business or colleague that can.
White space is an essential part of every single marketing piece, namely brochures. The lines between text and imagery are white space; which allows your readers’ eyes relax and gives them a momentary break from the content. You never want intake overload but also don’t want your content to look too sparse. White space can also be used to separate important points. For example, the brochure below is an example of too much white space & too little content.
Colors evoke feelings and emotions, and can certainly help to build a customers’ first or last impression of your business. The colors you select for your brochure design should definitely compliment or match the colors in your logo or company name. Use of vibrant colors should be done in selective areas and in moderation.
Font selection be stylistic but be easily readable and the size should be chosen based on the volume of information you are trying to convey. It should not be too large (over 14 pt.) or too small (less than 10 pt.) The font should reflect your brand style and set the tone of your organization – elegant for a bridal shop, powerful for an auto body shop. Lastly, the body copy font should differ from your headlines, but you should not exceed the use of 3 different fonts within your brochure design.
Paper selected should be reflective of the quality of your business…Yeah, I said it. Using flimsy paper or a cheap card stock may give a flimsy impression of your business. Choosing glossy or matte finish is purely subjective.
Imagery plays a critical role just like your written content. Take your time when selecting the right imagery and the placement of them. Also, do not forget to check your resolution on the images you select. The higher the resolution the better your picture will come across in print. The lower the resolution, the more blurry and unprofessional your brochure will look when printed. FYI -300 dpi or higher is best for clear, color printing.
The Design of your brochure should be simple but effective. Feel free to break away from the normal trifold and display your brand & company character. 
Among the sea of typical trifolds, how do you make your brochure stand out?
About Design Theory, All Posts, Content & Copywriting, Web Design, WordPress
Most of the web design industry may be on WordPress overload but majority of us still can’t get enough. The WordPress, “I’m Lovin’ It” faithful-following understand that it has quickly become one of the fastest growing, most popular content management systems (CMS) for blogging, if not the most popular CMS overall. It’s extremely quick to install as well as easy to navigate and master. And they are consistently evolving across all platforms with simplistic, internal update features and plugins that are only a few clicks away in the backend. Often, there are no external file downloads even necessary! One of the best parts is that it allows both web design companies and individuals alike to produce dynamic websites without extensive knowledge of web development or code writing. Unlike traditional HTML sites, WordPress is extremely cost-effective and easy to change over when you tire of the layout look. If you want a fast turnaround with minimal time invested, look to web design firms such as Design Theory to supply you with a customized, stunning website with lightning fast turnaround at a start-up budget price.
If there’s a WordPress for Dummies TM (yeah, there really is) you have to know there’s some industry staying power and it is more than just a flash in the pan or temporarily trending on Twitter. They’ve definitely invested in their place at the table of content management systems. Some skeptics may wonder, well is it really that easy? As a non-code writing web content designer, I can say yes it is. And as I’ve quickly learned, if there’s something you don’t understand, there is a TREMENDOUS amount of help and documentation online you can find on nearly every aspect of customizing your WordPress website. If you can dream it, chances are it’s already been done with WordPress and documented somewhere tangible and therefore learnable.
WordPress also has one of the widest varieties of plugins and themes to choose from giving a seemingly endless realm of design possibilities. Let’s look at some of the recently added & most popular layouts. Looking for a simple way to showcase your photos? Check out this Free Photo WordPress Theme. Have a blossoming political career or want to blog about and propel your choice candidates’ ratings? Political Blogging WordPress Website gives you sound bites right on the homepage and yes that is our current Prez Obama on the 4th slide. If those don’t titillate your visual & artistic senses, feel free to peruse these Top 100 Most Beautiful WordPress Themes highlighted by TopDesignMag.com.
While these great themes are indicative of the WP developer bug bite, WP and its growing community of contributing developers do their best not to skimp on flash or fun. How creatively, fun are widgets! A Widget? For those who don’t know, it’s an on-screen device/application that can be installed and executed within a web page by an end user such as a clock, calendar, image, daily weather, etc. This allows putting your own style & spin to most WordPress themes/layouts. And speaking of spin…a great example of having more WordPress amusement can be the Flash Image Carousel plugin, which circulates a variety of images/photos in a cool, circular motion versus the typical, right to left slide show. WordPress Plugins are great tools that extend the functionality of your WordPress website and currently there are 21,820 plugins available directly on WordPress’s website (as of today that is).
Another feature that we all love is the ease of Drag and Drop content editing which makes content placement a cinch with 2 clicks. Oh and the list goes on and on…With WordPress it seems that if you can conceive it someone creates it and that’s the best part of being WordPress user and fan. So if you’re already an enthusiast or are curious about becoming one, check out some of the latest WordPress innovations via WordPress TV. What, their own online TV station – what’ll they think of next? Apparel? Say it isn’t so…sorry we can’t because you can wear it loud and proud via WP Apparel. Needless to say they’ve proven that the sky’s the limit and I’ll be tuning in to find out what’s hot from these tried, true and trendy website theme makers.
Lastly, to the Big W…if you couldn’t already tell –
Aw shucks, we love you guys!
~ Content Writing Inspiration ~ 
“A hunch is creativity trying to tell you something.” Frank Capra
In this time of economic hardship, every business big or small is hurting. Declines in product purchasing, or rationalizing the use of a costly service has many business owners trimming their financial trees. However, I believe during this time of Thanksgiving, it is important to let your faithful customers/clients know just how much you appreciate them sticking with you and giving you their business.
