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Navigating This Age of ‘Excuseflation’: 3 Strategies for Small Businesses to Excel in Communication and Services

Navigating This Age of ‘Excuseflation’: 3 Strategies for Small Businesses to Excel in Communication and Services

Business Strategy, Marketing

Over the past year, the term ‘excuseflation’ has been growing in business conversations. I’ll admit, I just learned about this terminology, but the definition or explanation of it I have become all too familiar with since the start of the pandemic....

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