The Challenge:
Connect EMDR faced the challenge of providing a seamless user experience across its various online platforms. Their existing system required users to log in multiple times to access different services, leading to frustration and decreased user engagement. With an increasing number of users and services, it was essential for Connect EMDR to streamline the authentication process and enhance security.
Our Custom Solutions:
Understanding the specific needs of Connect EMDR and its user base, Design Theory implemented a Single Sign-On (SSO) solution. Our goal was to enable users to access all Connect EMDR services with one set of login credentials, improving user experience and security.
Key Features:
- Single Sign-On (SSO) Implementation: We integrated an SSO solution that allows users to log in once and access multiple Connect EMDR services without needing to re-enter their credentials. This streamlined process significantly enhances user convenience and engagement.
- Enhanced Security: The SSO implementation uses industry-standard protocols (examples of this are SAML, OAuth, and OpenID Connect) to ensure secure authentication across all platforms. This reduces the risk of security breaches and provides a safer environment for users.
- Seamless User Experience: By simplifying the login process, users can now navigate between different services without remembering multiple credentials, increasing satisfaction and reducing dropout rates. This cohesive experience encourages users to fully engage with Connect EMDR’s offerings.
- Brand Integration: The SSO solution is fully integrated with Connect EMDR’s brand identity, ensuring a consistent and professional appearance across all digital touchpoints. This reinforces brand recognition and trust.
- Scalability: Our SSO solution is designed to scale with Connect EMDR’s growing user base and expanding services, ensuring long-term functionality and reliability.
Outcome:
By implementing these custom solutions, Design Theory significantly enhanced Connect EMDR’s digital ecosystem. The new SSO system not only improves user satisfaction by providing a seamless login experience but also strengthens security across all platforms. This positions Connect EMDR as a forward-thinking, user-centric organization, ready to meet the needs of its expanding user base with improved efficiency and security.
The Challenge:
Indelible Consulting faced the challenge of modernizing its online presence. Their original website, built on WIX, lacked the contemporary design elements and functionality needed to effectively engage clients. With an expanding portfolio of consulting services, it became crucial for Indelible Consulting to present a professional and user-friendly online experience.
Our Custom Solutions:
Understanding the specific needs of Indelible Consulting and its clients, we embarked on a comprehensive redesign project. Our primary objective was to create a modern, visually appealing website on WordPress, incorporating the company’s brand color scheme and enhanced content. Additionally, we custom-built a Learning Management System (LMS) to facilitate the delivery of their educational courses.
Key Features:
- Modern WordPress Design: We developed a sleek and modern WordPress website that aligns with Indelible Consulting’s brand identity. The new design includes updated content, intuitive navigation, and visually appealing elements to engage visitors.
- Learning Management System (LMS): A custom-built LMS was integrated into the website, offering four courses that clients can purchase, consume, and complete through a full self-service process. This LMS ensures a seamless educational experience, enabling clients to access valuable content at their convenience.
- Enhanced User Experience: The redesigned website is optimized for user experience, featuring clear calls to action, easy navigation, and a responsive design that works flawlessly on all devices. This ensures that potential clients have a positive and engaging experience when visiting the site.
- Brand Color Scheme: The website design incorporates Indelible Consulting’s brand color scheme, ensuring consistency across all digital touchpoints and reinforcing brand recognition.
Outcome:
By implementing these custom solutions, Design Theory significantly enhanced Indelible Consulting’s digital presence. The new website not only showcases their consulting expertise but also provides an intuitive platform for clients to engage with their services and educational content. This redesign positions Indelible Consulting as a modern, client-focused consulting firm, ready to meet the needs of their growing client base.
PCPI Services is dedicated to safeguarding the sanctity of homes and businesses, providing exceptional quality for services including mold remediation, reconstruction and emergency services.
The Challenge:
With nearly two dozen years in business PCPI Services faced the challenge of reaching and connecting with potential clients due to a minimal website and variable online presence. With businesses and property owners turning to the internet to find maintenance and improvement solutions, the need for a strong digital presence became apparent.
Our Custom Solutions:
Understanding the unique needs of PCPI Services and its clients, we developed a comprehensive digital strategy to enhance the company’s online presence and reach. Our goal was to create a mobile-friendly website that not only showcased PCPI Services’ expertise but also provided an intuitive user experience for potential clients.
Key Features:
1. Interactive Service Map: Their website features an interactive map that allows users to explore the areas PCPI served throughout the country. Users can easily click on their region or move the map to view where PCPI Services has impacted communities by restoring businesses and their facilities.
2. Custom Video Content: We produced a custom promotional video to highlight PCPI Services’ range of services and the quality of their work. This video gives a clear explanation of their incredible capabilities and an immersive representation of the services offered and results they can expect.
3. Mobile-Friendly Website: Design Theory developed a 5-page mobile-friendly website that provides essential information about PCPI Services, including services, portfolio, and contact information. The website is designed to be easy to navigate on any device, ensuring a seamless user experience for potential clients.
4. Google My Business: Design Theory worked with PCPI Services to clean up multiple Google business listings, consolidating their online presence. This allows for the tracking of data points and the all-too-neglected practice of requesting Google reviews for social proof.
By implementing these custom solutions, Design Theory able to significantly enhance PCPI Services’ digital presence and reach, making it easier for various businesses to access high-quality maintenance and restoration solutions for their properties.
This project was a quick and small project for a Leadership & Coaching and Consulting professional. With years of experience and a continually growing list of successful clientele, the purpose of this website was mainly to have a web presence and be informational with what the core offerings and services were.
